February 24, 2024

5 Mistakes to Avoid in NEMT

NEMT Experts Podcast Episode 10: 5 Mistakes to Avoid in NEMT with Howard Berkowitz and Bambi CEO Nirav Chheda.

NEMT Experts Podcast Episode 10: 5 Mistakes to Avoid in NEMT with Howard Berkowitz and Bambi CEO Nirav Chheda.

Bambi CEO Nirav Chheda interviews Howard Berkowitz, a leading NEMT consultant and NEMTAC Advisory Board Member, on 5 common mistakes that NEMT startup businesses need to avoid.

See the full interview at: https://youtu.be/jk3Ka8Oxyd4

Please don't forget to subscribe and like NEMT Experts Podcast: https://www.youtube.com/@bambihealth

Learn more about Howard's NEMT Startup Coaching at https://nemt.consulting/

Podcast Show Notes:

  • Do Your Homework: Thoroughly research your market before starting a NEMT company. Understand the competition, pricing structures in your area, the availability of business, and the specific needs of the medical facilities you'll serve.
  • Business Structure Matters: Choose the correct business structure (LLC, Corporation) to protect yourself legally and give your business a solid foundation for growth.
  • Training is Essential: Invest heavily in driver training to ensure the safety of your passengers. This is paramount for wheelchair securement, stretcher use, and general passenger care. Ongoing training and spot checks are crucial.
  • Accidents are Costly (Literally and Figuratively): Training and safe practices mitigate the risk of accidents. Accidents lead to injuries, lawsuits, skyrocketing insurance rates, and potentially force you out of business.
  • Hire a Knowledgeable Consultant: If possible, invest in a consultant with extensive NEMT experience, ideally someone who has owned and operated a NEMT company themselves. They'll help you navigate the industry's specifics and avoid costly mistakes.

Additional Insights from Howard Berkowitz:

  • Seek Out a Scalable Software Solution: As a consultant, Howard sees value in user-friendly, scalable software (like Bambi). Avoid overly complex software designed for much larger operations.
  • Get Involved in the Industry Organizations like NEMTAC (National Emergency Medical Transportation Association of Companies) set standards and provide valuable resources for NEMT businesses.

Here are some time-stamped show notes:

00:00 Introduction

03:30 Mistake #1: Not doing your homework

06:50 Mistake #2: Failing to have a business structure

08:54 Mistake #3: No driver training

10:47 Mistake #4: Vehicle accidents

12:56 Mistake #5: Not hiring a consultant

20:05 Conclusion

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