For your edutainment, see the talk at https://youtu.be/KoOZJJuYx4E
Bambi CEO Nirav Chheda gave a lively presentation at the NEMTAC 2023 conference that explained with examples about how AI is bringing NEMT scheduling and dispatching into the future.
Some detailed examples included: how statistical models can tell you which trips to accept and reject in order to maximize profit, how software can predict your fleet's capacity to take on new trips, how algorithms can find space for new trips by re-assigning and shuffling around trips among your existing drivers' schedules, and how machine learning can help predict the timing of will-call trips.
Nirav also threw chocolate at people, and a jolly good time was had by all!