Lucrative On-Demand NEMT for Facilities, with the CEO of Roundtrip | NEMT Experts Podcast Episode 62
Want to build a NEMT business that focuses on the highly profitable on-demand trips for hospitals and facilities? In this insightful episode, Sam Farmer, CEO of Roundtrip, talks with Bambi CEO Nirav Chheda about how her tech-enabled broker company helps hospitals and healthcare facilities to secure rides with NEMT businesses on-demand, in turn providing a much more lucrative source of trips for NEMT as compares to routine advance-scheduled trips.
To learn more about Roundtrip, visit: https://roundtriphealth.com/
See the full interview on YouTube.
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Top 3 Key Takeaways:
- Profitable Opportunity in Hospital Discharges: NEMT businesses can generate significant revenue by focusing on hospital discharges, especially stretcher trips, as they offer higher rates than routine rides like dialysis appointments.
- AI Scheduling Can Optimize Operations: Many NEMT businesses struggle with fitting unpredictable hospital discharge trips into their schedules. AI-powered dispatching can help, but adoption remains slow due to distrust in automated systems.
- Understanding Payer Mix is Critical: NEMT businesses must balance Medicaid, Medicare, and facility-paid trips to ensure profitability. Too much reliance on Medicaid can strain finances, so diversifying payer sources is essential.
Top 3 Quotes:
- "It's really profitable to do these hospital discharges with stretchers." – Nirav Chheda
- "If you fill your schedule with those routine rides that are reimbursed at low rates, are you shortchanging yourself the opportunity to take more on-demand transports that would be paid at higher rates?" – Sam Farmer
- "There’s this mistrust that an AI can do it as well—or even better—than a human dispatcher." – Sam Farmer
