Accessibility Statement

Bambi is committed to making hibambi.com usable by everyone, including people who use screen readers, keyboard navigation, screen magnification, and other assistive technology.

This matters to us beyond compliance. Bambi builds software for non-emergency medical transportation, an industry whose entire purpose is getting people to care when getting there is hard. Our customers serve passengers who are elderly, disabled, or managing chronic conditions. A website those passengers cannot use would be a contradiction.

The standard we build to

We target Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. WCAG is the international standard referenced by the Americans with Disabilities Act and by Section 508 of the Rehabilitation Act.

Current conformance status

hibambi.com is partially conformant with WCAG 2.1 Level AA. Partially conformant means most of the site meets the standard and some content does not yet.

We state this plainly rather than claiming full conformance. An inaccurate claim would help no one, least of all the people who rely on these features.

What we have done

• Built accessibility into the site itself rather than installing an accessibility overlay plugin. Overlays load after a page renders and frequently never reach assistive technology at all.
• Semantic HTML structure, labeled form fields, and text alternatives for meaningful images.
• Keyboard operability for navigation, forms, and interactive components, with a visible focus indicator on every focusable control.
• Color contrast checked against WCAG 2.1 AA thresholds across body text, buttons, and the interactive state map.
• Pause and play controls on content that moves or advances on its own, a keyboard equivalent for controls that previously responded only to a mouse, and support for the reduced motion setting in your operating system.
• Heading structure corrected on our legal pages so people using a screen reader can navigate them section by section.
• Automated accessibility testing (axe-core, WCAG 2.1 A and AA rule sets) across our core page templates, re-run after every change.

Known limitations

We are actively working on the following:

• Pages do not yet expose a main landmark or a skip-to-content link, so screen reader and keyboard users cannot jump straight past the navigation.
• Text placed over background images and video has not been fully verified for contrast.
• Videos embedded from YouTube rely on that platform’s captions. We have not verified captions on every video.
• While a search filter is active, results that do not match are dimmed below the required contrast ratio.
• We have not yet completed a full manual pass with a screen reader, at 200 percent zoom, and at narrow reflow widths. Automated testing verifies only part of the standard.

This list is reviewed and updated as items are resolved.

Tell us where we fall short

If you hit a barrier on this site, we want to hear about it. Reports from people actually using assistive technology find problems that automated tools miss.

Email support@bambi.health with the page address and a description of what went wrong. We aim to respond within two business days, and we will tell you what we plan to do about it and when.

If you need information from this site in a different format, ask us and we will provide it.

How this statement is maintained

This statement was prepared on July 27, 2026 and last reviewed on September 2, 2026. It is reviewed whenever significant changes ship to the site, and at minimum every six months.

Assessment approach: self-evaluation using automated testing (axe-core, WCAG 2.1 A and AA rule sets) across sixteen representative pages, combined with manual review. Automated testing cannot verify every success criterion, so we do not treat a clean scan as proof of conformance.