NEMT Experts Podcast Episode 15 (Part 2): How to Grow your NEMT Business with Derrick Edwards, owner of Premier Transit and Bambi CEO Nirav Chheda.
Nirav Chheda the CEO of Bambi continues the conversation with Derrick Edwards from Premier Transit on how as an NEMT owner he successfully grew his NEMT business in Mobile, AL and his plans for the future.
See the full interview at: https://youtu.be/0pOXrJSSeJA
When you are done check out Part 3: https://youtu.be/DMrCxL1Yb9Q
Missed Part 1, no worries! Go back and see Part 1: https://youtu.be/E2AewXjxJQ4
Please don't forget to subscribe and like NEMT Experts Podcast: https://www.youtube.com/@bambihealth
Learn more about Premier Transit in Mobile, AL: https://www.thepremiertransit.com/
Podcast Show Notes:
The podcast episode is a two part interview with Derek, the owner of Premier Transit, a non-emergency medical transportation (NEMT) company. In this part of the interview, Derek talks about his experience growing his business from 1 to 8 vehicles and his plans for the future.
Here are some of the key points from the podcast episode:
- Start small and grow organically: Derek started his business with 2 vehicles and grew it slowly by reinvesting his profits. He believes that it is important to avoid taking on too much debt when starting a business.
- Focus on customer service: Derek believes that providing excellent customer service is essential for success in the NEMT business. He says that he treats all of his clients with respect and that he is always willing to go the extra mile to help them.
- Use brokers strategically: Derek uses brokers to fill in the gaps in his schedule, but he does not rely on them for the majority of his business. He believes that brokers can be a helpful tool for new businesses, but that it is important to eventually transition to private pay and Medicaid contracts.
- Invest in technology: Derek uses Bambi, a NEMT software program, to manage his business. He is very impressed with Bambi and believes that it has helped him to improve his efficiency and profitability.
Derek's story is an inspiring example of how to grow a successful NEMT business. By following his advice, you can avoid common pitfalls and set your business up for long-term success.
Here are some time-stamped show notes:
- 00:00 Introduction
- 00:19 Keeping overhead down
- 02:00 Treat people with respect
- 03:22 Don't focus on competition
- 05:10 5-year vision for Premier Transit
- 08:00 Reaching maximum vehicles
- 10:12 How to use brokers
- 13:00 Medicaid rides
- 18:35 Bambi NEMT software
