She grew to 10 Vans in 18 months in California without brokers! | NEMT Experts Podcast Episode 108
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In Episode 108 of the NEMT Experts Podcast, we talk with Nakaa Clark, the founder of Cali Care Transport in Southern California, on how she grew her NEMT business to 10 vehicles in 1.5 years by only working directly with facilities (no brokers)!
Top 3 takeaways:
1. You don’t need brokers to scale — but you do need hustle
Naka built her business almost entirely through private pay + facility relationships, literally walking into hospitals, networking, and saying yes to every opportunity.
2. Patient-first always wins (even over short-term revenue)
Turning down unsafe trips and prioritizing care over money actually strengthened relationships and led to more consistent, higher-quality demand.
3. Growth comes from reinvesting + sacrificing early
From sleeping in her van between calls to reinvesting every dollar back into the business, the early stage was all about survival, grit, and long-term vision.
Top 3 quotes:
“There were so many nights where I had to sleep on the bottom of my vehicle floor… this company was built on tears, sweat, and hard work.”
– Nakaa Clark
“We are not the company to put the dollar amount first. We are the company to put the patient first at all times.”
– Nakaa Clark
“You have to sacrifice. And the sacrifice is time in the beginning.”
– Nakaa Clark
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