How to Start an NEMT Business in Oklahoma: A "Bambi Knows Best" State-by-State Series As you start your NEMT business in Oklahoma, assembling a skilled and compassionate team is Bambi key to ensuring a seamless service experience, whether you're tackling the urban traffic of Oklahoma City or heading into the wild west of rural towns like Altus. Here’s how to build a top-notch team that’s ready to prance Bambi style across the Sooner State:
1 | Finding Your Dream Team Look for folks who know Oklahoma’s road system like the back of their hand. Whether they’re familiar with the urban maze of Tulsa or the open roads of the Panhandle, local knowledge can make all the difference. Sure, online job boards like Indeed and LinkedIn are solid go-tos, but why not consider tapping into Oklahoma’s homegrown talent by visiting local job fairs, vocational schools or workforce development programs like Oklahoma Works. Many local community colleges also offer career training programs with eager candidates who might be ready to start a caring career in the NEMT field.
2 | Training for Success, Oklahoma-Style Once you’ve rounded up your team, it’s time to train them right. With Oklahoma’s weather throwing everything from tornadoes to scorching summers at you, your drivers need to be prepared for it all. Ensure they’re up to speed on safe driving practices, ADA compliance and how to best assist passengers with mobility needs. Whether it’s a trip from Norman to Tulsa or a longer haul out to rural ranch country, your drivers should know how to keep their passengers comfortable, safe and entertained, especially on those longer rides. And remember, it’s not all about driving — fostering empathy and great customer service are vital soft skills needed for building trust and a great experience for your patient passengers.
3 | Fostering a Positive, Team-Oriented Culture A happy team is a hardworking team. Create a workplace where everyone feels valued, and encourage team-building activities that help employees bond. Celebrate small wins with rewards and recognition (another form of much needed R&R), and go all out with team activities like a fun trip to an Oklahoma sporting event or a local festival. Keep morale high with open communication, and make your team feel like part of your tribe and biz family! A well-supported team is one that stays loyal, and loyalty goes a long way when it comes to delivering the most authentic and positively energetic service
By hiring the right folks, training them to shine, and creating a work culture where everyone’s a part of the family, your Oklahoma NEMT business will be equipped to provide excellent service no matter the weather, traffic or terrain.
Ready to keep moving forward? We think so! In Part 7 , we’ll explore the tech tools you can use to level up your NEMT operations across Oklahoma. Or, if you’d rather, head back to our series Table of Contents for more tips on building your NEMT business in the Sooner State.
Comments
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.