How to Launch an NEMT Business in Oklahoma: A "Bambi Knows Best" State-By-State Series Part 3: Navigate Oklahoma's Regulatory Landscape and Secure Insurance Big congrats — you’ve laid the groundwork for your NEMT business, and now you’re on to the exciting part: making sure everything meets Oklahoma’s red tape and regulations! Whether it’s securing insurance or understanding compliance standards, it’s all part of the journey to building a successful business. Here’s a Bambi-approved breakdown to get you up to speed and soon-to-be sailing smoothly in the Sooner State:
1 | Understand Oklahoma’s NEMT Regulations
In Oklahoma, the Oklahoma Health Care Authority (OHCA) oversees Medicaid transportation services, and they are the primary resource for NEMT regulations. From vehicle inspections and driver qualifications to patient safety protocols, OHCA ensures that all services meet state standards. Make sure to familiarize yourself with their guidelines and policies to keep your business compliant and running securely.
2 | Follow Federal NEMT Guidelines
If you’re planning on offering Medicaid-funded rides (and you most likely will), you’ll also need to comply with federal regulations set by the Centers for Medicare & Medicaid Services (CMS). These guidelines ensure your services are safe, accessible, and adhere to the highest standards of care. Whether you’re navigating Oklahoma City’s streets or cruising across the plains, federal rules will guide your service quality.
3 | Secure the Right Insurance
You’ll also need to make sure your business is covered with the right insurance. This includes vehicle insurance, liability coverage and specific medical transport insurance. Whether you’re dealing with Oklahoma’s summer heat or its snowy winter roads, working with an insurance provider familiar with NEMT needs is key to ensuring your vehicles and passengers are safe under all conditions.
4 | Obtain Necessary Licenses and Permits
Before you officially start offering rides, be sure you have the proper licenses. The OHCA will be your main point of contact for Medicaid transportation services, but be sure to check with local municipalities for any additional permits or regulations. Getting these permissions in place ensures that your business is legal, allowing you to operate efficiently and confidently.
5 | Know Your Employer Responsibilities
As your NEMT business grows, it’s important to understand your role as an employer. This includes complying with Oklahoma’s labor laws, including workers’ compensation, unemployment insurance, and other state-specific employment regulations. The Oklahoma Employment Security Commission (OESC) is a great resource for learning about these requirements and ensuring that your business is both compliant and supportive of your growing team.
With an understanding of Oklahoma’s regulations and the right insurance in place, you’ll be ready to cruise toward NEMT success. These steps will help you set your business up for smooth operations as you provide safe, reliable transportation to those who need it.
In Part 4 of our guide, we’ll explore funding options for your Oklahoma NEMT business. Or, head back to the Table of Contents for more helpful tips and insights on launching your NEMT business in Oklahoma!
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