Bambi Partner Spotlight: NEMT-Alliance
Raising the Standard in NEMT: Why the NEMT-Alliance Exists
What is the NEMT-Alliance?
Guest Post by Christopher Buell.
The NEMT-Alliance was created to support the growth of non-emergency medical transportation companies—whether you're just starting out or your established NEMT company is looking to move beyond broker-dependent revenue.
We also offer industry recognition programs that are open to everyone in the NEMT community. You don’t have to be a member to be nominated. In fact, nominations can come from anyone—a passenger who appreciated the ride, a facility coordinator, or even an insurance agent. If someone’s made an impact, there’s a way to show appreciation. The process is simple, the guidelines are clear, and the recognition is real.
The goal of the NEMT-Alliance is to help NEMT owners with every aspect of their business, but a key focus will always be increasing private pay sales. The recognition programs are designed to be accessible and meaningful, and there are a number of ways recognition and awards can lead to more revenue.
However, before I dive deeper into the wisdom behind this initiative, I want to briefly share my background.
I’ve owned and operated two highly successful non-emergency medical transportation (NEMT) companies—both of which generated over 90% of their revenue without relying on brokers. For the past three years, I’ve worked in new business development for NEMT providers across the U.S., supporting dozens of companies as a consultant and freelancer.
Having been on both sides—as an operator and now as a consultant—I’ve learned two key things:
- I’ve gained a tremendous amount of knowledge that I felt compelled to share with others looking to grow their NEMT businesses. That’s why members of the Alliance get access to our Resource Center—a digital library filled with everything from complete private pay sales training to downloadable tools like handbooks, needs assessments, insurance contacts, and more.
- At its core, entrepreneurship is about identifying and filling a need that isn’t being met—and that’s exactly what the NEMT Alliance is here to do.
Back when my NEMT companies were thriving, there was no independent organization saying, “You deserve recognition.” And I can honestly say, I would’ve truly appreciated that kind of validation—not just for me, but for my team and our impact.
There are organizations that aim to support the NEMT industry, but I only learned about them after I had already found success. No one was there to guide me while I was coming up—and that’s exactly what I want to change with the NEMT-Alliance. We’re here to support providers from day one, not just after they’ve figured it all out.
Recognition has a lasting impact. It builds professionalism, boosts morale, and improves retention. When someone walks into your office and sees an award on the wall, it instantly sets a tone. And when a driver is nominated—even once—it becomes a lasting part of their professional story. We also recognize dispatchers and office staff, who often go unnoticed but are essential to running a successful operation.
At the NEMT Alliance, we believe every contributor to this industry deserves the chance to be seen, valued, and recognized.
Better tools. Real recognition. A stronger NEMT industry. Let’s win together.
