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Launch NEMT in OH: Business Plan
July 12, 2025

Launch NEMT in OH: Business Plan

How to Start an NEMT Business in Ohio: A "Bambi Knows Best" State-By-State Series

Part 2: Build Your Business Plan and Register in Ohio



So you’ve checked out the Buckeye State’s NEMT market and found your niche and now wondering what’s next? Well now it’s that fun time to lay what we like to call the fundation for your business. From crafting a solid plan to navigating Ohio’s registration requirements, here’s how to hop confidently toward launching your dream NEMT venture.

First, take advantage of local resources. The Ohio Small Business Development Center (SBDC) and Ohio Secretary of State are fantastic places to start for advice, training and registration guidance. You can also tap into JobsOhio or local chambers of commerce for funding tips, mentorship and networking opportunities to grow your business.

Here’s your Bambi-approved guide to getting your business plan on its hooves:

1 | Pick the Right Business Structure

Start by selecting a structure that matches your goals. Whether it’s a Sole Proprietorship, LLC, Partnership or Corporation, each comes with unique legal and financial implications. Many small businesses in Ohio favor LLCs for their simplicity and liability protection. But we always suggest you consult with a local attorney or tax professional to decide which option aligns best with your long-term Bambi vision.

2 | Register Your Business Name

Got a name in mind? Ohio’s Secretary of State office lets you register your business name to make it official. Before you do, run a quick search on their Business Search Tool to confirm your name isn’t already taken. Your name should be memorable, professional and reflective of your NEMT services. It’s also a keen idea to come up with one that would work well on the search engine result pages.

3 | Get an Employer Identification Number (EIN)

Head to the IRS website to apply for an EIN, a critical step if you plan to hire employees or manage business finances. This little number helps with payroll, taxes and other official transactions. It’s free, easy and makes you official.

4 | Understand Ohio Taxes

Navigate Ohio’s tax requirements with help from the Ohio Department of Taxation. Depending on your services, you might need to register for sales tax, employment withholding tax or other state-specific requirements. Stay on top of this step to keep your business running smoothly without any tax hiccups.

5 | Secure Necessary Permits and Licenses

To legally operate as an NEMT provider in Ohio, you’ll need to obtain proper licensing. The Ohio Department of Medicaid oversees NEMT services for Medicaid recipients, so start there to understand regulations. Local municipalities may also require business permits, so check with your county or city offices to cover all your bases.

Now it’s onward to even more success! Once your business is registered and set up, you’ll be ready to tackle Ohio’s NEMT market like a pro. And Part 3 is just around the corner, where we’ll cover insurance and compliance requirements. Or go back to the Table of Contents for quick links to the full guide.

Launch NEMT in OH: Market Overview
July 12, 2025

Launch NEMT in OH: Market Overview

How to Start an NEMT Business in Ohio: A "Bambi Knows Best" State-by-State Series

Part 1: Research the Ohio NEMT Market



Well, hey there, Bambi pals! Welcome to the Buckeye State, where rolling fields meet bustling cities, and opportunity is ripe for starting your NEMT business. One thing to note about Ohio is that it’s a state full of contrasts, from its energetic urban hubs like Cleveland and Cincinnati to its serene rural towns and expansive countryside. Let’s prance straight into it, and get to the understanding of Ohio's NEMT landscape, so your business can thrive and serve its residents with care and ease.

1 | Get to Know Ohio's NEMT Players

But first, before you leap right in, it’s important to know who’s already hopping along Ohio’s NEMT paths. The state’s Medicaid program, Ohio Medicaid, operates under a managed care model, using transportation brokers to coordinate services. A few key players to keep an eye on include:

  • Modivcare: A major broker managing NEMT services for Medicaid enrollees in Ohio.
  • MTM, Inc.: While operating nationally, MTM facilitates Medicaid and Medicare NEMT services in Ohio through its extensive network. They manage scheduling, provider oversight, and claims for state agencies and managed care organizations.
  • United Medical Transportation Network: A company offering Medicaid-based NEMT services in Ohio, focusing on ambulatory, wheelchair, and other specialized transport needs for medical appointments​.
  • Unique Services Logistics Transportation, Inc.: Based in Columbus, this provider offers both lift and non-lift services for appointments like dialysis, specialty care, and post-hospital discharge.
  • Uber Health: Available in select Ohio cities, offering HIPAA-compliant ride scheduling for medical appointments.

Beyond this list above, we encourage you to browse directories or reach out to local healthcare systems to see who else is already servicing your area.

2 | Measure the Demand for NEMT Services in Ohio

Ohio’s mix of an aging population, rural communities and robust healthcare networks creates consistent demand for NEMT services. Here’s where to start gauging your need and niche:

  • Adult Day Care Centers: Ohio has over 100 adult day care centers serving seniors and individuals with disabilities across urban and rural areas. Connecting with local facilities and Area Agencies on Aging can help identify potential partnerships for your NEMT business.
  • Senior Care Facilities: Ohio has hundreds of nursing homes and assisted living centers across cities and small towns alike.
  • Dialysis Centers: Facilities like DaVita and Fresenius are scattered across the state, with patients requiring frequent rides for treatment.
  • Hospitals and Clinics: With top-tier hospitals like the Cleveland Clinic and Ohio State Wexner Medical Center, Ohio sees high patient traffic needing dependable transportation.
  • Outpatient Services: Physical therapy centers, rehabilitation clinics and specialty care providers are key opportunities for NEMT services.

We also recommend that you extend your research to county health departments or healthcare associations. Ask them for detailed information and specific stats on a particular jurisdiction you’re keen to provide service in.

3 | Find Your Target Audience

Ohio’s diverse population offers a range of potential customers for your NEMT business. Seniors, individuals with disabilities and people managing chronic conditions make up a significant portion of Ohioans needing medical transport. Tailoring your services to their specific needs — whether it’s for wheelchair-accessible vans or frequent dialysis trips — will help you build a loyal customer base.

4 | Pick Your Specialty

Not every NEMT business needs to do it all. Ohio’s mix of urban and rural areas means you can focus on what works best for your business and niche down:

  • Urban Services: In places like Columbus or Dayton, there’s high demand for on-time transport to busy hospitals and clinics.
  • Rural Solutions: Out in the countryside, like Appalachian Ohio, you can focus on reliability for long-distance trips to regional medical hubs.
  • Niche Transport: Specialize in serving seniors, veterans or children with medical needs.

Identifying a niche helps your Bambi stand out amongst the good ol’ Buckeyes!

5 | Understand Ohio’s Medicaid Delivery Models

Ohio Medicaid operates under a Managed Care model, meaning transportation brokers manage NEMT services. Getting familiar with how this works is key to ensuring your business stays in compliance and gets paid.

Key facts about Ohio’s NEMT system:

  • NEMT Model: Ohio uses a state-managed brokerage model for Medicaid NEMT services, working with approved brokers to coordinate rides.
  • Operating Authority: Medicaid NEMT is administered through Ohio Medicaid’s Managed Care Organizations (MCOs).
  • NEMT Expense Classification: Classified as a covered medical service under Medicaid.
  • Poverty Rate: About 13.5% of Ohio's population lives below the poverty line.
  • Urban Population: Around 77% of Ohio residents live in urban areas.
  • Estimated Annual NEMT expense: In 2023, Ohio reported Medicaid expenditures for NEMT at around $152 million.
  • Estimated Annual NEMT Trips: Approximately 4.5 million trips per year across the state.

Be sure to stay up to date regularly with Ohio Medicaid’s guidelines, as they set the rules of the road for NEMT services.

6 | Get Your Payments in a Row

In Ohio, payments are primarily handled through Medicaid and its contracted brokers. To ensure smooth compensation:

  • Partner with brokers and follow their billing procedures carefully.
  • Keep detailed trip records and submit claims on time to avoid delays.
  • Build relationships with healthcare providers who might recommend your services.

When you’re diligent with documentation and kind to your partners, payments will come prancing in and on time.

Armed (or, rather, hoofed) with this market knowledge, you’re now ready to take the next step in your NEMT journey. Stay tuned for Part 2, where we’ll guide you through building a tailored business plan for Ohio. Ready to dive in? The Buckeye State awaits!

How to Start an NEMT Business in Ohio
July 12, 2025

How to Start an NEMT Business in Ohio

How to Start an NEMT Business in Ohio: A Whimsical "Bambi Knows Best" Guide

Well hello there Bambi friends! Welcome to our Ohio edition of Bambi Knows Best! Get ready to frolic through the ins and outs of starting your non-emergency medical transportation (NEMT) business in the Buckeye State. Fun fact: Did you know one of Bambi’s favorite snacks are buckeyes? These nature treats pack a crunch and good energy to tackle any big journey.

Anyway, let’s get back to that biz talk…Whether you're captivated by its rolling hills, bustling cities or enchanted rural roads, Ohio has all the makings of a great place to launch your NEMT dream. With a population that spans city dwellers in Cleveland and Columbus to quaint small-town charmers, there’s no shortage of folks who could use a helping hoof to get to their medical appointments safely and on time.

Ohio is home to nearly 12 million people, many of whom depend on reliable transportation for accessing healthcare. With a growing elderly population and an increasing focus on accessibility, Ohio offers a fertile ground for NEMT businesses looking to make a meaningful impact. And just like Bambi, we know a thing or two about navigating forests — or in this case, the legal and logistical landscapes that make Ohio such a unique place to do business.

Why Ohio Is Particularly Prime for Your NEMT Business

Ohio’s healthcare scene is thriving, with renowned hospitals and networks spread across the state. Whether it’s the Cleveland Clinic or small-town providers, medical facilities rely on accessible transportation to get their patients to and fro. Add in a mix of urban sprawl and rural expanse, and you’ve got a perfect opportunity for a business that bridges coverage gaps and connects communities.

Running an NEMT business here means balancing compliance with state-specific regulations, understanding local market needs and crafting a service model that caters to diverse populations. It’s a challenge, but as we like to say, if a cute little deer can leap safely through a forest, you can navigate Ohio’s rules and regulations!

With the right blend of research, planning and a touch of whimsical Bambi magic, you can build an NEMT business that stands out in Ohio. Here’s a sneak peek at the steps we’ll cover to help you make your mark:

1. Explore the Ohio NEMT Market2. Draft Your Business Plan and Register in Ohio3. Understand Ohio Regulations4. Build Your Fleet with Ohio Roads in Mind5. Secure Funding6. Assemble Your Team7. Embrace NEMT Technology

Starting an NEMT business in Ohio might feel like a big leap, but with this guide (and a sprinkle of Disney-inspired determination), you’re well on your way to making a difference in your community. Remember, Bambi knows best — and we’re here to help you every step of the way.

Ready to hoof it into the world of NEMT? Let’s get you started!

Start NEMT in ND: Embrace Technology
July 12, 2025

Start NEMT in ND: Embrace Technology

How to Start an NEMT Business in North Dakota: A "Bambi Knows Best" State-by-State Series



Part 7: Harnessing Technology for Success



You’re almost at the end of this comprehensive guide, and we’re ready to give you a big ol' high hoof! Now that you’ve got the essentials down for starting your NEMT business in North Dakota, it’s time to turn to the tech that’ll take your operations from good to great. Here’s how smart technology can help you streamline and elevate your NEMT service in North Dakota.

Unleash the Power of NEMT Software
At Bambi, our aiNEMT software is designed to make your routing and dispatching a breeze, boosting patient care across North Dakota. Whether you’re managing rides through Bismarck or navigating the long stretches of Highway 2 to rural communities, our software has got your Bambi back. Think of it like having a trusty cowboy sidekick — always there to guide you. With features like Run Bambi Run, the platform handles everything from scheduling and dispatching to real-time GPS tracking and care coordination. Your operations will run smoother than the Missouri River on a calm day. By using Bambi’s all-in-one solution, you can focus on building relationships with your passengers and making a name for yourself in the local community while the software handles the day-to-day grind.

Get Started with Bambi
Ready to see how our aiNEMT software can give your North Dakota NEMT business a boost? Don’t hesitate to reach out for a demo or advice that’s tailored to your needs. Embrace the technology that will help you navigate North Dakota’s vast landscapes and set your business up for long-term success.

Here’s to delivering top-notch NEMT services across the great state of North Dakota! You’ve got this, and with Bambi by your side, you’ll be leaping ahead of the competition in no time and with ease.

How to Build Your NEMT Dream Team in North Dakota
July 12, 2025

How to Build Your NEMT Dream Team in North Dakota

How to Start an NEMT Business in North Dakota: A "Bambi Knows Best" State-by-State Series



Part 6: Build and Train Your Fantastic NEMT Team in North Dakota



Building a stellar, standout NEMT team in North Dakota is like picking the right crew for a prairie rodeo — you need a mix of folks who know the lay of the land and can handle the big skies (and their weather)  and wide-open spaces to roam free (yet on route and time) in. They should know the roads, from the bustling streets of Fargo to the peaceful, isolated stretches of highway in the west. Here’s how to recruit, train and keep your team Bambi-ready for North Dakota’s unique landscape:

1 | Finding Your Dream Team

Look for team members who have a feel for North Dakota’s diverse roads and communities. Drivers and staff who are familiar with local conditions — whether it’s navigating snowy streets in Bismarck or rural roads near Minot — will have a hoof up. Use job platforms like Indeed and LinkedIn, and partner with local colleges or workforce programs through the North Dakota Job Service to tap into a pool of skilled and enthusiastic talent. Job fairs in cities like Grand Forks or Dickinson are a great opportunity to meet potential hires who understand the local rhythm.

2 | Training for Success, North Dakota Style
Once you’ve got your crew, it’s time to train them for the journey. North Dakota’s weather can be extreme — from winter blizzards to summer heat waves — so make sure your drivers are well-prepared. Train your team on safe driving practices, handling medical equipment and providing customer service with an authentic, Bambi smile. Given the rural nature of many routes, be sure your staff is prepared to assist passengers with mobility needs and medical equipment. ADA compliance and cultural sensitivity training will help make sure everyone feels welcome and cared for, no matter where they’re headed — whether it’s from Fargo to a medical appointment or a ride to a clinic in Williston.

3 | Fostering a Positive, Team-Oriented Culture
Creating a welcoming and supportive work environment will keep your crew eager to show up every day and work hard at that heartwork. Encourage teamwork, celebrate accomplishments and reward outstanding staff with North Dakota-inspired perks like local treats or gear from the state’s sports teams. Keep communication strong with regular check-ins to ensure everyone feels valued. A positive work culture translates into happy employees, which means happy passengers. It’s a win-win that’ll help your NEMT business continue to succeed in North Dakota.

By assembling a well-trained, motivated team, your NEMT business will be set to succeed across the state, whether it’s driving through the vast plains or the lively cities. Ready for the next hoof of a step? In Part 7, we’ll dive into the tech tools that can elevate your NEMT operations in North Dakota, or head back to the table of contents for more state-specific insights.

Build Your NEMT Fleet in ND: Essentials
July 12, 2025

Build Your NEMT Fleet in ND: Essentials

How to Start an NEMT Business in North Dakota: A "Bambi Knows Best" State-by-State Series

Part 5: Build Your NEMT Fleet in North Dakota



Getting your NEMT business rolling in North Dakota means building a fleet that’s ready for everything from snowy streets in Fargo to the open plains. You’ll need vehicles that can handle the state’s unpredictable weather and rugged roads. Here's your Bambi-approved guide to building a fleet that’s as dependable as can be (just like Bambi’s best friend Thumper)!

1 | Pick the Right Rides
Your NEMT fleet needs to handle a variety of trips, from city routes to rural roads. Ensure your vehicles are ADA-compliant to accommodate passengers who use wheelchairs. North Dakota’s weather can be extreme, so prioritize reliable heating systems for those cold winters and air conditioning for the summer months. Consider fuel-efficient or hybrid vehicles to keep costs low, and to keep things eco-friendly — your riders (and Bambi’s other mother, Earth) will thank you.

2 | Equip for Comfort and Safety
Safety comes first, always — every vehicle in your fleet should be equipped with wheelchair lifts, secure seatbelts and well-stocked first aid kits. But comfort matters too, especially on longer trips, whether it's a trek across the open prairies or a short ride through the city. Keep the essentials on hand: water bottles, snacks and maybe even a little entertainment to make the ride more enjoyable. When possible, work with local suppliers for maintenance and equipment to help build up your North Dakota business community. Stronger together, is how Bambi and his friends roll, at least.

3 | Stick to a Solid Maintenance Schedule
North Dakota’s climate can be tough on vehicles, so a regular maintenance schedule is essential. Ensure that your fleet gets the inspections, servicing, and repairs it needs to stay in top condition. A well-maintained fleet not only keeps your passengers safe, but it’ll also build your reputation as a reliable and trustworthy NEMT provider.

By building a fleet that fits North Dakota’s unique conditions, you’ll be set to offer top-tier service across the Peace Garden State. Ready to dive into the next step? In Part 6, we’ll cover how to hire and train a stellar team for your NEMT business. Or, head over to our table of contents for more insights on how to succeed in North Dakota.

How to Launch an NEMT Business in North Dakota: Funding
July 12, 2025

How to Launch an NEMT Business in North Dakota: Funding

How to Launch an NEMT Business in North Dakota: A "Bambi Knows Best" State-by-State Series


Part 4: Secure Funding in North Dakota

Finding the right funding for your NEMT business in North Dakota is key to turning your dream job and biz into a full-fledged reality. Whether you’re looking at federal loans, state programs or grants, there are plenty of resources to help you get started and frolicking forward. Let’s break it down the Bambi way — simple, straightforward and ready to get you rolling smoothingly so across the Peace Garden State.

1 | Look into Small Business Loans
The US Small Business Administration (SBA) is a go-to for North Dakota entrepreneurs. With programs like the 7(a) and 504 loans, you can cover startup costs and operational expenses. Many local banks and credit unions also have small-business loan options. And don’t forget about the North Dakota Small Business Development Center (SBDC), which offers invaluable advice on securing financing and navigating the application process.

2 | Tap into State Programs
North Dakota is all about supporting its small businesses. The North Dakota Development Fund offers low-interest loans to help with startup costs, especially for businesses that provide essential services like NEMT. Plus, the North Dakota Department of Commerce may have additional resources like grants or tax incentives to ease your financial burden as you get your business off the ground.

3 | Explore Grants and Targeted Funding
Grants are a solid option to fund your NEMT business in North Dakota. Federal grants are available through Grants.gov, and the North Dakota Charitable Foundation provides funding for businesses that serve underserved communities or focus on health-related services. If your NEMT business plans to serve rural areas, there could be additional opportunities from both state and federal sources. Competition is fierce, but the rewards are worth it!

4 | Leverage Networking and Community Resources
Sometimes the best funding comes from good ol' networking. Get involved with local chambers of commerce and attend entrepreneur-focused events in North Dakota to meet potential investors, mentors, or business partners. North Dakota’s tight-knit business community is a great place to build connections that could lead to the financial backing you need to grow.

By exploring these funding options and staying proactive about new opportunities, you’ll be well on your way to launching your NEMT business in North Dakota. Keep that fun-loving Bambi spirit going, and you’ll be leaping towards success in no time!

Ready to move on? In Part 5, we’ll dive into building your NEMT fleet in North Dakota. Or check out our table of contents for more helpful insights from the Bambi Knows Best series!

Launch NEMT in ND: Local Regulations Guide
July 12, 2025

Launch NEMT in ND: Local Regulations Guide

How to Launch an NEMT Business in North Dakota: A "Bambi Knows Best" State-By-State Series

Part 3: Navigate North Dakota's Regulatory Landscape and Secure Insurance

Now, let’s dive into the details of North Dakota’s regulations — everything you need to stay compliant and keep your NEMT business running smoothly. The Peace Garden State’s rules are designed to steer you in the right direction from day one. Here’s your Bambi-approved guide to navigating the state's regulations, securing the right insurance, and setting your business up for success:

1 | Understand North Dakota’s NEMT Regulations
In North Dakota, NEMT services must adhere to the guidelines established by the North Dakota Department of Human Services (DHS) and the North Dakota Department of Transportation (NDDOT). These agencies oversee vehicle inspections, driver qualifications, and patient safety protocols. Following these regulations will help ensure your business operates smoothly and remains compliant.

2 | Follow Federal NEMT Guidelines
If you plan to provide Medicaid-funded transportation, you'll also need to comply with federal guidelines set by the Centers for Medicare & Medicaid Services (CMS). These standards ensure your services are safe, reliable, and accessible, whether you're navigating the Great Plains or traversing the Badlands.

3 | Secure the Right Insurance
Insurance is a key element in the NEMT industry. To meet state and federal requirements, you'll need coverage for your vehicles, liability, and medical transportation. Working with insurers who specialize in NEMT will ensure you're fully covered. Given North Dakota’s ever-changing weather, it’s wise to be prepared for any challenges that may arise.

4 | Obtain Necessary Licenses and Permits
To operate legally, securing the proper licenses and permits is essential. The North Dakota Department of Human Services issues transport permits, but depending on your service area, local city or county offices may have additional requirements. Keeping your paperwork organized is crucial for maintaining compliance.

5 | Know Your Employer Responsibilities
As your NEMT team expands, it’s important to understand your responsibilities as an employer in North Dakota. This includes managing workers' compensation, unemployment insurance and following state hiring laws. The North Dakota Job Service is a great resource to help you navigate these requirements and ensure you're treating your employees fairly.

By familiarizing yourself with state regulations and securing the proper insurance, you're laying the foundation for a successful NEMT business. Stay on top of compliance, and you'll be ready to offer safe, dependable transportation throughout the Peace Garden State.

In Part 4, we’ll explore funding options for your NEMT business in North Dakota. Or, if you're ready to dig into other sections of the guide, visit our table of contents for more valuable tips to help get your NEMT business hoofing along!

Start NEMT in ND: Build a Business Plan
July 12, 2025

Start NEMT in ND: Build a Business Plan

How to Start an NEMT Business in North Dakota: A "Bambi Knows Best" State-By-State Series

Part 2: Develop a Business Plan and Get Registered in North Dakota

So you’ve spotted a unique opportunity in the North Dakota NEMT market that feels like a good fit to slide into — awesome! Now it’s time to lay down the foundation of your business and get things rolling properly. Let’s walk (or frolick, if you prefer) through the essential steps for securing funding, setting up operations, and navigating North Dakota’s regulations.

Start by tapping into resources like the North Dakota Small Business Development Center (SBDC), the North Dakota Secretary of State and the North Dakota Economic Development and Finance Authority (NDEDA). These organizations offer vital resources, training and support to help you launch your NEMT business. They’ll help you decide the right business structure, register your company, obtain permits and get your tax pile up of paperwork sorted.

Local chambers of commerce and the North Dakota Rural Development Council are also great places to connect with other business owners and gain mentorship. Here’s what you need to do to get your NEMT business rolling in the Peace Garden State:

1 | Choose a Business Structure
Picking the right business structure is key to setting the legal and financial foundation for your operation. In North Dakota, you can choose from a Sole Proprietorship, Partnership, Limited Liability Company (LLC) or Corporation (C-Corp or S-Corp). Each option has different implications for liability, taxes and day-to-day operations, so it’s a smart idea to chat with a local attorney or accountant to help pick the best option for you.

2 | Register Your Business Name and Entity
Once you’ve picked your structure, it’s time to pick a name for your business. You’ll need to register that name with the North Dakota Secretary of State to make it official. Before you get too attached to your name, make sure it’s available by checking the state’s business database.

3 | Get an Employer Identification Number (EIN)
If you’re planning on hiring employees or need to get your finances in order, you’ll need an Employer Identification Number (EIN) from the IRS. This number is essential for tax purposes, payroll, and all the financial tasks that come with running a business.

4 | Register for State Taxes
Next, head over to the North Dakota Tax Department to find out which state taxes you’ll need to register for. Depending on the nature of your business, you may have to address other state-specific taxes. Getting this handled early on will save you from future headaches.

5 | Secure Licenses and Permits
Certain licenses and permits are necessary to operate your NEMT business legally in North Dakota. Reach out to the North Dakota Department of Human Services and any local agencies to make sure you’ve got all the proper credentials to run your service smoothly and by the book.

Ready for more? In Part 3, we’ll dive into North Dakota’s regulations and insurance requirements to keep your business compliant. Keep reading, or head over to the full table of contents for more details on your NEMT journey in North Dakota!