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Disruption to NEMT in 2025 | Podcast E56
February 11, 2025

Disruption to NEMT in 2025 | Podcast E56

Bambi CEO Nirav Chheda talks with Matt Daus, a leading lawyer in the transportation industry, Partner at Windels Marx and President of the IATR, about the big disruptors coming to the NEMT industry in 2025.

Disruption to NEMT in 2025 | NEMT Experts Podcast Episode 56

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Disruption to NEMT in 2025 | NEMT Experts Podcast Episode 56

Bambi CEO Nirav Chheda talks with Matt Daus, a leading lawyer in the transportation industry, Partner at Windels Marx and President of the IATR, about the big disruptors coming to the NEMT industry in 2025.

Learn more about Windels Marx here: https://www.windelsmarx.com/
Learn more about the IATR here: https://iatr.global/
Reach out to Matt Daus at: mdaus@windelsmarx.com

See the full interview on YouTube.
Or check out the episode on Spotify.
Please don't forget to subscribe and like NEMT Experts Podcast on YouTube.
And listen (audio only) on your other favorite podcast platforms Apple and Pandora.

Top 3 Key Takeaways

  1. Regulatory Evolution in NEMT – Matt Daus emphasizes the importance of regulatory updates in the Non-Emergency Medical Transportation (NEMT) industry. The industry is facing potential mandates for training and certification, as well as reconsideration of the taxi exemption in public paratransit. These changes aim to improve safety, efficiency, and legal protection for providers.
  2. Opportunities & Disruptions – Contrary to fears that Uber and Lyft will take over NEMT, Daus argues that their involvement has actually driven improvement and competition in the industry. He sees continued opportunities for growth, partnerships, and innovation, with the market projected to expand significantly in the coming years.
  3. Impact of the Trump Administration – The new administration is expected to scrutinize Medicaid and Medicare spending on NEMT, leading to increased audits and financial oversight. While this may pose challenges for providers, there are also opportunities for enhanced public-private partnerships to make transportation services more cost-effective.

Top 3 Quotes

  1. "Regulators need to be ahead of the curve on disruption. We were way behind and fought the wrong fight many years ago when Uber came into the market and started changing rides." – Matt Daus highlights the need for proactive regulation to keep up with industry changes.
  2. "Disruption is always good for business. There’s always an opportunity to do things better." – Daus encourages new entrants to see market shifts as a chance to innovate rather than a threat.
  3. "If you don’t have good software and tracking, an audit could cost you more in legal fees than what you might owe." – He warns NEMT providers about the increasing risk of audits and the necessity of proper compliance systems.

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