How Comfort Transit uses Bambi data to decide when to grow.
Dr. James Ndone runs Comfort Transit in Myrtle Beach on a simple rule: make decisions from data. He exported his Bambi data, ran the numbers and concluded the business could support a second van.
Comfort Transit won Bambi's 2026 Scholarship, which included a free 12-month Bambi license. Quote shared with permission, July 2026.
Busy is a feeling. He wanted the number.
Dr. James Ndone owns Comfort Transit, a wheelchair-accessible transportation company serving Myrtle Beach and the surrounding Grand Strand. He started with one van and a rule he applies to every decision: look at the data first.
Running on Bambi
Comfort Transit schedules and dispatches every trip in Bambi, and riders can book directly through a Bambi trip request form on the company's website. Because every trip lives in one system, the trip history is there when it is time to make a call.
The second-van question
When the schedule started to feel full, James did not go on feel. He exported his Bambi data, analyzed it himself, and concluded that Comfort Transit could support a second van. He has since added another driver.
"My business mantra is to always make data-driven decisions and the data from Bambi have enabled me to do that." Dr. James Ndone
What he wants next
James has asked for customizable dashboards and more financial and operational KPIs inside Bambi. That feedback went straight to the product team.
My business mantra is to always make data-driven decisions and the data from Bambi have enabled me to do that.
Comfort Transit LLC provides wheelchair-accessible and ambulatory transportation in Myrtle Beach, North Myrtle Beach, Conway, Carolina Forest, Surfside Beach, Murrells Inlet and long-distance trips across South Carolina.
Frequently asked questions
How did Comfort Transit decide to add capacity?
Its owner exported trip data from Bambi and analyzed it before deciding the business could support a second van.
Can riders book Comfort Transit online?
Yes. Comfort Transit's website uses a Bambi trip request form.
