His NEMT trip volume in Dallas, Texas jumped 33% overnight! | NEMT Experts Podcast Episode 88
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In this episode of the NEMT Experts Podcast, Nirav sits down with Jay Mudrick of Fleet Advisory Associates, who explains the benefits and drawbacks of leasing vehicles versus buying them.
Top 3 Takeaways
1. Leasing > Buying for Most NEMT Operators
Leasing preserves cash flow, avoids heavy upfront costs, and offers flexibility. Jay recommends leasing especially for newer or growing companies that need to focus their capital on scaling operations, not vehicle ownership.
2. Flexibility and Reputation Matter More Than Ownership
Commercial leases offer “open-end” terms that let operators keep vehicles as long as needed without penalties, helping them upgrade before breakdowns harm client trust and brand reputation.
3. Backups Are Essential for Trust
Every NEMT fleet should include a well-maintained backup vehicle. Downtime not only disrupts service but also risks facility contracts and long-term credibility with brokers and administrators.
Top 3 Quotes (by Jay Mudrick)
"When your vehicle is a billboard driving around all day, reputation is everything. Downtime can kill your business."
"You don't get a second chance to turn down a facility admin. Maybe you get a second call—but you're no longer the first call."
"Leasing frees up the cash you need to grow. Hire more drivers, win more contracts, scale faster. Let your vehicles pay for themselves."
