The job it replaces
Without a connection, Call the Car trips mean logging into the portal, pulling the trip list and retyping every trip into dispatch: rider, pickup, drop-off, appointment time, mobility needs. Then checking back for changes. Every retyped field is a chance at a missed pickup. With Bambi connected to Call the Car, assignments land on the same board as every other trip you run.
What comes through
- Trip assignments (Call the Car to Bambi): Live. Trips Call the Car assigns to you arrive on your Bambi dispatch board automatically, ready to assign to a driver.
- Everything else: trip changes, rider fields and anything sent back to Call the Car vary by broker. Your onboarding team walks you through exactly what moves in each direction before you go live, so nothing surprises you on billing day.
What still happens with Call the Car
Bambi replaces the daily retyping, not your Call the Car relationship. Credentialing, contracting and rates stay between you and Call the Car.
Turning it on
Tell your Bambi onboarding team you run Call the Car trips. We coordinate the connection with Call the Car and let you know when trips are flowing. No cost to you.
If trips ever stop arriving, email support@bambi.health and our support team will check the connection.
Call the Car facts for providers
Call the Car is a Pasadena-based transportation broker serving Southern California health plans, including L.A. Care and Inland Empire Health Plan. Subcontracted providers sign in through Call the Car's Subcontractor Portal, and new partners apply through its Work With Us page.
Related: Broker Trip Import · Dispatch · Get Paid billing · MTM integration · NEMT broker guide · All Bambi integrations
