The job it replaces
Without a connection, WellTrans trips mean logging into the portal, pulling the trip list and retyping every trip into dispatch: rider, pickup, drop-off, appointment time, mobility needs. Then checking back for changes. Every retyped field is a chance at a missed pickup. With Bambi connected to WellTrans, assignments land on the same board as every other trip you run.
What comes through
- Trip assignments (WellTrans to Bambi): Live. Trips WellTrans assigns to you arrive on your Bambi dispatch board automatically, ready to assign to a driver.
- Everything else: trip changes, rider fields and anything sent back to WellTrans vary by broker. Your onboarding team walks you through exactly what moves in each direction before you go live, so nothing surprises you on billing day.
What still happens with WellTrans
Bambi replaces the daily retyping, not your WellTrans relationship. Credentialing, contracting and rates stay between you and WellTrans.
Turning it on
Tell your Bambi onboarding team you run WellTrans trips. We coordinate the connection and let you know when trips are flowing. No cost to you.
If trips ever stop arriving, email support@bambi.health and our support team will check the connection.
WellTrans facts for providers
WellTrans is an Indianapolis-based NEMT broker that arranges rides for CareSource members in Indiana Medicaid. Providers need to be enrolled with the Indiana Health Coverage Program before joining the WellTrans network. Providers sign in through the WellTrans trip portal, and the provider information page at welltransnemt.com covers how to join.
Related: Broker Trip Import · Dispatch · Get Paid billing · MTM integration · NEMT broker guide · All Bambi integrations
