- Tom Clancy of Research Underwriters says no carrier knocks 20% off for installing cameras, but one claim a camera makes disappear can save hundreds of thousands of dollars.
- Evan Chambers of Higginbotham calls insurance an operator's second largest cost, priced on the loss ratio, and says one NEMT specialist agent shopping the full market beats several agents competing.
- Jeff Hoff of Reliant Transport values an NEMT business on customer concentration first, making sure one customer is not 30 to 50% of revenue, then fleet age and turnover.
- BraunAbility's new rear entry Toyota Sienna XL has a 39.5 inch ramp that takes 15 pounds of operating force, down from 22 on earlier models, with production starting in early November.
- Hamed Yazdi of Bright Inspect, formerly Rideshare Mechanic, runs vehicle inspections virtually over a video call in 15 to 30 minutes and adds spot inspections to catch fraud after approval.
