About this episode
Dan Reid, the newly installed president of the TTA and a longtime NEMTAC leader, says NEMTAC's first published standard broke curb to curb into true curb to curb and curb to curb with assistance, because an assisted trip adds five to seven minutes at each end and still pays the same. He wants brokers and paying sources to price that gap. Reid also points to the Procredex credentialing exchange, where a Tennessee Medicaid pilot audited every driver and vehicle in about 45 seconds instead of days of chasing documents.
Key takeaways
- NEMTAC is not a membership organization. You follow it or serve on an advisory committee, which Reid calls a real time commitment after a two-hour committee call that morning. TTA is provider based.
- Reid's answer on the TNCs: in most NEMT trips the passenger is not choosing the mode, so the payer carries a duty of care and what he calls a fiduciary responsibility.
- Reid wants the credentialing exchange wired into dispatch software so an MTM, Modivcare, or PACE trip cannot be assigned to a driver or vehicle the paying source has not approved.
- Well over 80 percent of TTA members run some NEMT, Reid estimates from informal polls. Board members whose companies still have taxi in the name now describe themselves as NEMT providers.
- The hardest payer to sell is one that has never had an accident, Reid says, because nothing has made the cost of low-quality transportation visible to them yet.
Chapters
- 0:00 Introduction
- 0:24 NEMTAC and TTA are complementary organizations
- 4:20 Big wins for the industry made by NEMTAC and TTA
- 10:28 What's stopping Uber and Lyft from disrupting NEMT?
- 13:42 Most TTA members do NEMT
- 15:47 Goals of NEMTAC and TTA over the next 5 years
- 21:10 How to join the TTA
- 22:13 RUN BAMBI RUN!!
