NEMT Broker: Transdev
Who is Transdev?
Update: July 2023 Transdev acquires First Transit.
In the United States, Transdev is the largest private-sector operator of multiple modes of transit. They have a significant presence in North America, providing essential transportation services to communities across the continent.
Transdev acts as a broker and coordinator of non-emergency medical transportation services. They connect transportation providers with clients who need rides to medical appointments, therapies, and other healthcare-related destinations.
Here's a breakdown of what Transdev offers NEMT providers:
- Access to Clients: Transdev manages contracts with various healthcare organizations, providing a steady stream of potential clients and trip assignments for providers in their network.
- Technology and Support: They offer technology solutions like scheduling software and trip management tools to streamline operations for providers. They also provide training and support to help providers meet their service standards.
- Operational Expertise: With years of experience in the transportation industry, Transdev can assist providers in optimizing their operations, improving efficiency, and ensuring compliance with regulations.
- Billing and Administrative Support: Transdev handles much of the administrative burden, including billing and claims processing, freeing providers to focus on delivering quality transportation services.
In summary, Transdev serves as a valuable partner for NEMT providers by connecting them with clients, providing technology and support, and streamlining their operations. They help providers grow their business and deliver essential transportation services to those in need
What areas does Transdev cover?
Transdev's NEMT services in the USA cover a wide range of states and areas, though not nationwide. Based on available information, their current coverage includes:
- Colorado: They are the state-contracted broker for Health First Colorado, managing NEMT services for the entire state.
https://transdevhealthsolutions.com/colorado
- Oregon: They manage NEMT services for the Oregon Health Authority.
https://transdevhealthsolutions.com/oregon/
- Hawaii: They provide NEMT services for specific health plans within the state, including Aloha Care and Ohana Health Plan.
https://transdevhealthsolutions.com/alohacare
https://transdevhealthsolutions.com/ohp
- Illinois: They have operations in Cook County, managing transportation services for CountyCare.
https://transdevhealthsolutions.com/netspap
https://transdevhealthsolutions.com/cookcounty/
- California: They operate paratransit services in San Bernardino County, which could include NEMT trips.
Additionally, Transdev mentions having "transportation coordination centers located from coast to coast," implying a broader reach, but the specific locations are not explicitly listed.
How can Transportation Providers or NEMT Providers Join Transdev's NEMT Network?
Each program managed by Transdev has a slightly different process, but essentially each requires the following.
- Complete: Credentialing Request Form and License Agreement.
- Train: Participate in credentialing software training.
- Submit: Driver and vehicle information.
- Vehicle inspection: Schedule a vehicle inspection.
Apply to the Transdev Networks
- https://transdevhealthsolutions.com/ohp/transportation-providers/ “Apply to OHP (HI) Network”
- https://transdevhealthsolutions.com/colorado/transportation-providers/ “Apply to HealthFirst Colorado (CO)”
- https://transdevhealthsolutions.com/netspap/providers/ “Apply to NETSPAP (IL)”
- https://transdevhealthsolutions.com/alohacare/transportation-providers/ “Apply to AlohaCare (HI)”
- https://transdevhealthsolutions.com/cookcounty/join-the-network/ “Apply to County Care (IL)”
- https://transdevhealthsolutions.com/oregon/join-the-network/ “Apply to Oregon health Authority (OR)”
Why NEMT Providers Should Consider Transdev?
By joining the Transdev NEMT Broker network, providers can expand their reach, streamline their operations, and benefit from the support and expertise of a leading transportation company.
- Access to a Wider Client Base: Transdev works with various healthcare organizations, increasing the potential for more trips and revenue for providers.
- Streamlined Operations: Transdev handles many administrative tasks such as eligibility verification, billing, and customer service, allowing providers to focus on delivering quality transportation services.
- Technology Support: Transdev provides software solutions to help providers with scheduling and optimizing their operations, leading to increased efficiency.
- Focus on Safety and Compliance: Transdev prioritizes safety and compliance, ensuring providers adhere to necessary regulations and standards.
- Commitment to Quality: Transdev has a long history in the transportation industry and is dedicated to providing reliable and high-quality NEMT services.
