GATRA Integration for NEMT Providers

The job it replaces

GATRA trips usually start as a list in the broker's system. Without a matched import, someone retypes each one into dispatch and hopes the phone numbers and dates come out right. With Bambi, you export the GATRA trip file and upload it. Bambi maps every column for you.

How the matched import works

Export the trip file from GATRA.
In Bambi, go to Trips, click Upload, pick the payer and the template that matches the GATRA format, and choose your file.
Bambi flags formatting problems, like phone numbers and dates, before import and can fix them in one click. Trips that look like ones already on your schedule get a duplicate warning.
Addresses Bambi can't match exactly get a Review Pickup Address or Review Dropoff Address tag, with the broker's original text in Dispatcher Notes.

What comes through

Trips (GATRA file to Bambi): Broker-matched import. Every field in the GATRA file maps to the right place in Bambi.
Formatting fixes and duplicate warnings: Live. Caught before the trips hit your board.
Completed trips (Bambi to file): CSV export. Export completed trips as a CSV to take back to the broker portal.
Automatic sync: No. This is a file-based integration, not a live API. Someone on your team still exports the GATRA file. We'd rather you hear that here than after you sign.

What still happens with GATRA

Pulling the trip file, credentialing, contracting and rates stay with GATRA.

Turning it on

Tell your Bambi onboarding team you run GATRA trips and Bambi Support turns on the matching import for your account. There's no extra cost.

GATRA facts for providers

GATRA, the Greater Attleboro Taunton Regional Transit Authority, is one of two statewide Human Service Transportation brokers for Massachusetts, arranging MassHealth and other state-agency rides. It covers Southeastern Massachusetts, Cape Cod and the Islands. Providers apply through GATRA's Becoming a Provider page.

Frequently asked questions

Does Bambi work with GATRA?

Yes. Bambi has a broker-matched import for GATRA: export the trip file, upload it to Bambi, and every field lands in the right place.

Is the GATRA integration a live API?

No. It's file-based. You export the trip file from GATRA and upload it. No retyping, but someone still pulls the file.

What happens if the file has formatting problems?

Bambi flags phone number and date problems before import and can fix them in one click. Possible duplicates get a warning so you decide before saving.

Does the GATRA integration cost extra?

No. Integrations are included in Bambi's $69 per active vehicle per month price.

Ready to Run with Bambi?

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