$69 per active vehicle / mo. No annual contracts.

The people who set you up still answer.

When a broker file won't import at 6 a.m., you want someone who already knows what a broker file is. Bambi support is real people who know non-emergency medical transportation (NEMT), from your first walkthrough through every Monday after launch. No support tiers, no upcharges, and the team that sets you up stays with you.

Schedule a Demo
Onboarding specialist and NEMT owner reviewing a setup checklist together on a laptop
What's inside

Every feature in this part of Bambi

Run Bambi Run
Run Bambi Run is Bambi's AI scheduling and routing. One press assigns drivers and optimizes the day's NEMT routes, following the rules you set.
See how it works →
Fleet HQ
Fleet HQ is Bambi's dispatch and fleet view: live GPS, real-time ETAs, driver messaging and performance dashboards in one browser screen.
See how it works →
Get Paid
Get Paid is Bambi's NEMT billing: trip verification, broker-compliant invoices, card payments and invoice tracking through to payment.
See how it works →
Bambi Driver App
The Bambi Driver App puts every trip, turn and signature in one iOS and Android app, with GPS timestamps and offline mode.
See how it works →
NEMT Dispatch Software
Fleet HQ is Bambi's browser-based NEMT dispatch calendar: find any trip by passenger name, clear a driver's column in one click, and reassign on the fly.
See how it works →
NEMT Invoicing
Get Paid adds every unbilled NEMT trip to an invoice in one click, totals it, and sends a PDF with a payment link or a QuickBooks CSV.
See how it works →
Offline Mode
The Bambi Driver App keeps working with no signal, saving status changes and signatures and syncing them with the real tap time when it reconnects.
See how it works →
NEMT Scheduling Software
Bambi pulls in broker and CSV trips, knows which driver is on which vehicle, and Run Bambi Run assigns and routes the day with one press.
See how it works →
Live GPS Vehicle Tracking
Fleet HQ's map shows every active NEMT vehicle in real time from the Driver App, with driver, status, passenger and ETA. No hardware to install.
See how it works →
Trip Pricing Schemes
Pricing schemes in Get Paid hold every NEMT rate and fee, set by payer, space type and service type, so each trip is priced right.
See how it works →
Electronic Signatures
The Bambi Driver App collects driver and passenger signatures at pickup and drop-off, records who signed, and works offline.
See how it works →
Cloud-Based NEMT Software
Bambi is cloud-based NEMT software: Fleet HQ runs in a browser, drivers use the iOS or Android app, and updates ship weekly with nothing to install.
See how it works →
NEMT Route Optimization
Run Bambi Run optimizes NEMT routes around pickup times, vehicle space, driver skills and shifts, with pins that send drivers to the exact entrance.
See how it works →
Where's My Ride Rider Tracking
Bambi texts riders a link to a live map of their vehicle from en route to drop-off. No app to download.
See how it works →
Card Payments and Payment Links
In Get Paid, charge a card through Tilled, send a payment link or refund to the original card, straight from any invoice.
See how it works →
Turn-by-Turn Navigation Handoff
The Bambi Driver App hands each pickup and drop-off to Google Maps, Waze or Apple Maps with one tap.
See how it works →
Easy Setup and Onboarding
Bambi setup is self-serve: fill in sample templates, upload passengers and trips by CSV, add vans and team, then dispatch. Month to month, no onboarding fees.
See how it works →
Real Human Support
Bambi support is real people who know NEMT, from your first walkthrough onward. No support tiers and no upcharges.
See how it works →
SMS Trip Reminders
Bambi texts NEMT riders a booking confirmation, a day-before reminder and a driver-is-close alert, in English or Spanish.
See how it works →
Broker Trip Import
Bambi imports broker trips automatically through live API connections to MTM, Modivcare, Verida and eight more. Other brokers upload the portal's CSV.
See how it works →
QuickBooks Invoice Export
Get Paid exports invoices as a QuickBooks report CSV, one invoice or a date range by payer. It is a one-way export.
See how it works →
Passenger Multi-Loading
Passenger multi-loading groups compatible NEMT trips into one van run, in the stop order you set, only where payers, vehicles and passengers allow it.
See how it works →
Will-Call Trips
Book a return leg as a will-call with no set time. Dispatch or the driver activates it when the rider is ready.
See how it works →
Payer Management
Payers in Bambi let you set signatures, multi-loading, allowed drivers and vehicles, and pickup windows separately for each broker, insurer or facility.
See how it works →
NEMT Fleet Management
Fleet HQ stores each NEMT vehicle's type, seating configurations and overnight address, and Run Bambi Run uses them when it builds the day.
See how it works →
Trip Subscriptions
Trip subscriptions book a passenger's standing NEMT schedule, like dialysis three days a week, four weeks ahead and add a day every night.
See how it works →
Facility Trip Portal
The Facility Trip Portal gives each nursing home, dialysis center or hospital its own login, and every request waits for a dispatcher to accept it.
See how it works →
Odometer Readings
Bambi prompts drivers for odometer readings at En Route, At Pickup or Completed and puts them in your exports and custom reports.
See how it works →
Credential Tracking and Expiration Alerts
Bambi tracks driver and vehicle credentials with expiration dates and alerts you in the app and by email 14 days before one expires.
See how it works →
Add a Trip in Seconds
Bambi's Add a Trip form captures passenger, payer, mobility needs, pickup, drop-off and any wait and return in one pass, ready for Run Bambi Run.
See how it works →
Website Trip Request Form
Bambi's trip request form embeds on your website, can show a price estimate, and sends each request to your team to accept or reject.
See how it works →
Pre-Trip Vehicle Inspections
Bambi can require a driver-signed vehicle inspection in the Driver App before the first trip, after the last, or both. Results land in Fleet HQ.
See how it works →
Trip Price Quotes
Price quotes show an estimated cost on your website trip request form, calculated from the payer pricing you set in Get Paid.
See how it works →
Crew Schedules and Shift Management
Crew schedules pair a driver, a vehicle and an optional attendant to a weekly shift, and Clone Day copies a whole day across a date range.
See how it works →
Driver and Vehicle Matching
Bambi matches each NEMT trip to a van that fits the seating need and a driver qualified for the service level, following passenger and payer rules.
See how it works →
GPS Timestamps
The Bambi Driver App saves the GPS location and time of every status tap and logs when the van came within 300 meters of each stop.
See how it works →
Trip Travel Times and ETAs
Run Bambi Run builds routes from traffic data, your load and unload times per space type, and pickup windows, then texts riders a live ETA.
See how it works →
User Roles and Permissions
Bambi gives every login a user type, from Owner to Facility User, so each person sees only the trips, payers and screens their job requires.
See how it works →
Wait and Return Trips
Wait and return blocks the driver's time with the rider so Run Bambi Run won't book over it, and calculates the actual wait so you can bill it.
See how it works →
Cancellations and No-Shows
Fleet HQ requires a reason on every NEMT cancellation or no-show, checks the passenger's other trip legs, and keeps the record for billing.
See how it works →
Notifications and Alerts
Bambi alerts your team to new website and facility trip requests, credentials 14 days from expiring and subscriptions 7 days out. Emails carry no patient details.
See how it works →
Operations Reports
Bambi reports break trips into organization, driver and payer views with estimated revenue, loaded miles, cancellations and on-time percentage.
See how it works →
Lock Trips to Drivers
Lock a trip to a driver and Run Bambi Run plans the rest of the day around that pairing.
See how it works →
Custom Reports
Custom reports let you pick from 100+ trip data points, rename and reorder columns, save the template and export a CSV.
See how it works →
Passenger Tags and Dispatch Filters
Passenger tags put color-coded flags like Wheelchair right on Fleet HQ trip cards, and dispatch filters show only the trips that need the same handling.
See how it works →
Bulk Trip Actions
Bulk trip actions let you select up to 100 trips and price or cancel them together, or clear a driver's column in one move.
See how it works →
Daily Revenue Estimates
Fleet HQ shows estimated revenue at the top of each driver's column and a fleet total, recalculated the moment you move a trip.
See how it works →
Dispatch Calendar Search and Filter
In Fleet HQ, type part of a passenger's name and the dispatch calendar jumps to that trip while the rest dims. Filters show how many trips they hide.
See how it works →
Overnight Storage Locations
Overnight storage locations tell Fleet HQ where each van starts and ends its day, so first trips and return miles match where it really parks.
See how it works →
Driver Timecards
Bambi tracks driver clock-ins, clock-outs and breaks and exports scheduled versus actual hours as a CSV. It does not calculate pay.
See how it works →
Duplicate Trip Protection
Bambi checks every trip you create, clone, edit or import against your schedule and flags a likely duplicate before it reaches dispatch or billing.
See how it works →
Projected Mileage
Bambi estimates miles on every NEMT trip, uses loaded miles to pick tiered pricing, bills unloaded miles from HQ, and shows each driver's day value up front.
See how it works →

Support that starts before day one.

From your first walkthrough to your hundredth Monday, here's how help works at Bambi.
01.

See it with a human

We learn your fleet, your brokers and your pain points, then walk you through Bambi using trip patterns that look like yours. No generic pitch, no guesswork.

02.

Get set up together

A dedicated onboarding specialist works through the basics with you in order: HQ location, your fleet and its capacity configurations, team accounts, payers and settings. Then come broker connections and the Driver App on your drivers' phones.

03.

Find answers fast

The help center at help.hibambi.com covers setup, dispatch, billing and the Driver App with written guides and video walkthroughs, so the 2 a.m. question doesn't have to wait for us to wake up.

04.

Email a real person

When you need a person, email support@bambi.health and a member of the Bambi team picks it up. Same team, same people, long after launch day.

What's inside Bambi support.

The help you get with every plan, at no extra cost.

Support is part of the plan for every customer. There's no premium tier and no fee to reach a real person on the Bambi team.

Support is part of the plan for every customer. There's no premium tier and no fee to reach a real person on the Bambi team.

Onboarding included

A personalized walkthrough and a dedicated onboarding specialist come with every account, not as a paid add-on.

Broker setup help

Send support the list of brokers you work with and the team helps get those connections set up in your Bambi account.

Help center library

Guides and videos for owners, dispatchers and drivers, from the Onboarding Guide to the Driver App Quick-Start Guide.

Rated by the Herd

Operators in the Herd rate Bambi 5 stars on G2 with 50+ reviews, and Bambi holds a Capterra Best Ease of Use award and a Software Advice award.

Same team after launch

The people who set you up stay with you after go-live, so you never have to explain your broker mix to a stranger.

Frequently Asked Questions

Everything you need to know before you start running with Bambi.
No items found.

Ready to Run with Bambi?

Scheduling, dispatch, routing, billing, and reporting, all in one AI-powered platform built for NEMT operators who are done managing chaos and ready to manage growth
Trusted by 800+ Owners & Operators
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
bambi software