The job it replaces
If a transit agency or broker that schedules in Routematch sends you trips, they usually arrive as a file. Without a matched import, someone retypes each one into dispatch. With Bambi, you upload the file and Bambi maps every column.
How the matched import works
- Export the trip file from Routematch.
- In Bambi, go to Trips, click Upload, pick the payer and the template that matches the Routematch format, and choose your file.
- Bambi flags formatting problems, like phone numbers and dates, before import and can fix them in one click. Trips that look like ones already on your schedule get a duplicate warning.
- Addresses Bambi can't match exactly get a Review Pickup Address or Review Dropoff Address tag, with the broker's original text in Dispatcher Notes.
What comes through
- Trips (Routematch file to Bambi): Broker-matched import. Every field in the Routematch file maps to the right place in Bambi.
- Formatting fixes and duplicate warnings: Live. Caught before the trips hit your board.
- Completed trips (Bambi to file): CSV export. Export completed trips as a CSV to send back.
- Automatic sync: No. This is a file-based integration, not a live API. Someone on your team still handles the Routematch file. We'd rather you hear that here than after you sign.
What still happens with Routematch
The agency or broker that sends you Routematch trips still owns the schedule and your contract terms.
Turning it on
Tell your Bambi onboarding team you run Routematch trips and Bambi Support turns on the matching import for your account. There's no extra cost.
Routematch facts for providers
Routematch is scheduling and dispatch software used by transit agencies for paratransit and demand-response service. Uber acquired Routematch in 2020. It is software, not a broker: the matched import reads the trip files that Routematch users send to providers like you.
Related: Broker Trip Import · Dispatch · Get Paid billing · MTM integration · NEMT broker guide · All Bambi integrations
