SafeRide Health Integration for NEMT Providers

The job it replaces

SafeRide Health trips usually start as a list in the broker's system. Without a matched import, someone retypes each one into dispatch and hopes the phone numbers and dates come out right. With Bambi, you export the SafeRide Health trip file and upload it. Bambi maps every column for you.

How the matched import works

Export the trip file from SafeRide Health.
In Bambi, go to Trips, click Upload, pick the payer and the template that matches the SafeRide Health format, and choose your file.
Bambi flags formatting problems, like phone numbers and dates, before import and can fix them in one click. Trips that look like ones already on your schedule get a duplicate warning.
Addresses Bambi can't match exactly get a Review Pickup Address or Review Dropoff Address tag, with the broker's original text in Dispatcher Notes.

What comes through

Trips (SafeRide Health file to Bambi): Broker-matched import. Every field in the SafeRide Health file maps to the right place in Bambi.
Formatting fixes and duplicate warnings: Live. Caught before the trips hit your board.
Completed trips (Bambi to file): CSV export. Export completed trips as a CSV to take back to the broker portal.
Automatic sync: No. This is a file-based integration, not a live API. Someone on your team still exports the SafeRide Health file. We'd rather you hear that here than after you sign.

What still happens with SafeRide Health

Pulling the trip file, credentialing, contracting and rates stay with SafeRide Health.

Turning it on

Tell your Bambi onboarding team you run SafeRide Health trips and Bambi Support turns on the matching import for your account. There's no extra cost.

SafeRide Health facts for providers

SafeRide Health is an NEMT technology and services company founded in 2016. It says it passed 1 million rides a month in January 2026 and works with more than 1,000 transportation partners. Providers sign in at the SafeRide Health app, and new providers can read what to expect on SafeRide's NEMT provider page.

Frequently asked questions

Does Bambi work with SafeRide Health?

Yes. Bambi has a broker-matched import for SafeRide Health: export the trip file, upload it to Bambi, and every field lands in the right place.

Is the SafeRide Health integration a live API?

No. It's file-based. You export the trip file from SafeRide Health and upload it. No retyping, but someone still pulls the file.

What happens if the file has formatting problems?

Bambi flags phone number and date problems before import and can fix them in one click. Possible duplicates get a warning so you decide before saving.

Does the SafeRide Health integration cost extra?

No. Integrations are included in Bambi's $69 per active vehicle per month price.

Ready to Run with Bambi?

Scheduling, dispatch, routing, billing, and reporting, all in one AI-powered platform built for NEMT operators who are done managing chaos and ready to manage growth