Tennessee Carriers Integration for NEMT Providers

The job it replaces

Tennessee Carriers trips usually start as a list in the broker's system. Without a matched import, someone retypes each one into dispatch and hopes the phone numbers and dates come out right. With Bambi, you export the Tennessee Carriers trip file and upload it. Bambi maps every column for you.

How the matched import works

Export the trip file from Tennessee Carriers.
In Bambi, go to Trips, click Upload, pick the payer and the template that matches the Tennessee Carriers format, and choose your file.
Bambi flags formatting problems, like phone numbers and dates, before import and can fix them in one click. Trips that look like ones already on your schedule get a duplicate warning.
Addresses Bambi can't match exactly get a Review Pickup Address or Review Dropoff Address tag, with the broker's original text in Dispatcher Notes.

What comes through

Trips (Tennessee Carriers file to Bambi): Broker-matched import. Every field in the Tennessee Carriers file maps to the right place in Bambi.
Formatting fixes and duplicate warnings: Live. Caught before the trips hit your board.
Completed trips (Bambi to file): CSV export. Export completed trips as a CSV to take back to the broker portal.
Automatic sync: No. This is a file-based integration, not a live API. Someone on your team still exports the Tennessee Carriers file. We'd rather you hear that here than after you sign.

What still happens with Tennessee Carriers

Pulling the trip file, credentialing, contracting and rates stay with Tennessee Carriers.

Turning it on

Tell your Bambi onboarding team you run Tennessee Carriers trips and Bambi Support turns on the matching import for your account. There's no extra cost.

Tennessee Carriers facts for providers

Tennessee Carriers is a TennCare NEMT broker. According to TennCare, it arranges rides for members of UnitedHealthcare Community Plan and Wellpoint. Providers use the Tennessee Carriers scheduling portal, and the provider information packet on tenncarriers.com covers how to join.

Frequently asked questions

Does Bambi work with Tennessee Carriers?

Yes. Bambi has a broker-matched import for Tennessee Carriers: export the trip file, upload it to Bambi, and every field lands in the right place.

Is the Tennessee Carriers integration a live API?

No. It's file-based. You export the trip file from Tennessee Carriers and upload it. No retyping, but someone still pulls the file.

What happens if the file has formatting problems?

Bambi flags phone number and date problems before import and can fix them in one click. Possible duplicates get a warning so you decide before saving.

Does the Tennessee Carriers integration cost extra?

No. Integrations are included in Bambi's $69 per active vehicle per month price.

Ready to Run with Bambi?

Scheduling, dispatch, routing, billing, and reporting, all in one AI-powered platform built for NEMT operators who are done managing chaos and ready to manage growth