Specialist trips, multi-loaded like day center runs.
Specialist appointments are where PACE cost per trip climbs: one participant, one van, one clinic across town. Bambi's Run Bambi Run finds participants headed to the same place at similar times, so a dedicated specialist team can run them as shared trips.
Why specialist trips cost more, and how Bambi brings them down.
Day center runs fill the van. Specialist trips usually do not, unless the software spots the overlap.
Overlap a person would miss
Run Bambi Run compares every pending trip and pairs participants going to the same clinic at similar times. Scanning the board by eye rarely catches it.
From home or from the center
A participant can leave from home or from the day center. Either way the trip goes on the same board and into the same optimization.
Return legs that wait for the visit
Book the ride home as a will-call. When the appointment ends, dispatch or the driver activates it in a tap.
Dedicated drivers, optimized
Give a few drivers nothing but specialist trips and run Run Bambi Run on just their work, the way myPlace Health does.
Let the optimizer find the shared rides.
Put the day's specialist appointments on the board and run Run Bambi Run. It looks at pickup and drop-off locations, appointment times, vehicle capacity and travel time, and groups participants who can share a van into one multi-load trip in the right order.
Wirter Mangrum, Director of Transportation at myPlace Health, put it simply: manually, he would not know two participants were going to the same place at the same time. Run Bambi Run matches them.
A specialist team with its own board.
myPlace Health moved a few drivers to nothing but specialist appointments and runs Run Bambi Run on that work alone. You can run the optimizer on the whole day or only on the trips, vehicles or drivers you pick, so the specialist team gets its own optimized plan without disturbing the day center routes.
Participants at the center go from the center to the appointment. Participants who stay home go from home. Both are trips on the same board.
Appointments run long. The ride home waits.
Nobody knows exactly when a cardiology visit will end. Book the return leg as a will-call. It waits on the board as a purple card until the participant is ready, then dispatch activates it, or the driver taps Activate Will-Call in the Driver App.
Load and unload times for wheelchair and ambulatory participants are set once, so every trip's timing reflects how long boarding really takes.
What mattered most to us wasn’t perfection, it was progress. Seeing consistent improvements and real support made us feel like we finally had a partner.
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Frequently Asked Questions: PACE Specialist Appointments
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