Driver App Get Started Guide

Download latest version on your mobile device:

iOS: https://apps.apple.com/us/app/bambi-nemt-driver/id1639944128

Android: https://play.google.com/store/apps/details?id=com.hibambi.bambi&hl=en_US&gl=US&pli=1

Log Into App

  1. Open the App: Launch the Bambi driver app on your device.
  1. Enter Credentials: Input your registered username/email and password.
  1. Tap "Login": Access your account by tapping the "Login" button.

Dashboard Tab

Dashboard Tab: The Dashboard will provide a summary of the current shift information including trip, passenger, and vehicle information.

Active Tab

Active Tab: This part of the app contains only the information needed for the current trip that the driver is expected to complete.

Schedule Tab

Schedule Tab: 

  • Tomorrow’s trip schedule can be viewed on the “TOMORROW” tab.

Note: Will Call trips have an approximate pickup time.

  • The upcoming work schedule for the next seven days can be seen on the “SHIFTS” tab.
    • This includes start time, number of trips and assigned vehicles.

Settings Tab

Maps App: Select your preferred maps application for trip directions (ex: Apple, Google, Waze, etc.)

Quick Action Button: Dispatch Communications

  • Click on this button to call or text dispatch.

Start Your Shift and Managing Trips

Tap "Start Shift" on Dashboard Tab: Allow Location Permission While Using App.

Note: Location permissions are required while using the Bambi Driver App to provide accurate trip time estimations, scheduling optimization and authenticate passenger dropoff and pickup confirmations as well as signatures.

Vehicle Confirmation & Assessment

-Confirm Assigned Vehicle

-Vehicle Assessment

  • Complete Safety Check: Review vehicle safety checklist and confirm operation of items and any potential issues
  • Fuel & Mileage: Record mileage in the odometer and fuel status as well as any other notes

Review Trip Assignments

Trip Assignment Summary: App provides quick daily trip summary including pickup and dropoff times as well as address locations and passenger details.

Note: This may change throughout the day based on changes or adjustments made by Dispatch

Start Shift Driver Signature Confirmation

Driver Signature Requirement: Signature confirms assessment and clocks in driver to start their shift.

Key Takeaway: Prepare for your shift by reviewing all the relevant information and understanding where to get any additional information throughout the day.

Driver Activated: Shift Started and Clock In Time Recorded

The driver is officially activated and will have the status “Active” under their name on the “Active” tab indicating they have started their shift after the completion of the preceding steps.

Note: The exact time and location of the clock in is recorded.

Pick Up Your Passenger

  1. Start Trip: On the “Active” click “Start Trip”.

Note: Trip status will be changed to En Route.

  1. Launch Map: Bambi will redirect to the default Directions App to your pickup location. Follow the on-screen directions to reach the passenger safely.
  1. I’m at Pickup: Confirm you have arrived by hitting the “I’m at Pickup” button.
    • Note: Trip status will change to “I’m at Pickup”.
  1. Confirm Passenger Identity and Load Passenger: Verify the passenger's identity upon arrival and safely load them into your vehicle.
  1. Start Transporting Passenger: After safely loading passengers click “Start Transporting” and if required collect the passenger's signature for confirmation. If signature is not required press “Skip Signature”.

Note: Trip status is changed to Transporting.

Note: Passenger signature and geolocation can be required for billing and compliance purposes.

Navigating to the Dropoff Destination

Launch Map: Bambi will redirect to the default Directions App to your pickup location. Follow the on-screen directions to reach the passenger safely.

Drop Off Your Passenger: Complete the Trip

  1. I’m at Dropoff: Click “I’m at Dropoff” to confirm that you have arrived at the dropoff location.

Note: Trip status is changed to “At Dropoff”.

  1. Unload Passenger: Safely assist the passenger to exit the vehicle. 
  1. Tap "Finish Trip": This button ends the trip
  1. Confirm Trip Completion: Driver signs signature to confirm trip completion. Some companies may not require driver signatures, check with your management for requirements.

Continuing your Shift

  1. Next Scheduled Trip: The next scheduled trip will automatically display on the  “Active” tab.

Note: If you do not have any more assigned trips for the day then you can finish your shift. See next step.

Ending your Shift

  1. Finish Shift: If you do not have any other assigned trips for the day tap “Finish Shift” on the “Active” tab.

Vehicle Confirmation & Assessment

  1. Confirm Assigned Vehicle.
  1. Vehicle Assessment
    • Complete Safety Check: Review vehicle safety checklist and confirm operation of items and any potential issues.
    • Fuel & Mileage: Record mileage in the odometer and fuel status as well as any other notes on changes.

Review Completed Trips

  1. Trip Assignment Summary: App provides quick daily trip summary including pickup and dropoff times as well as address locations and passenger details.

Finish Shift Driver Signature Confirmation

Driver Signature Requirement: Signature confirms assessment and clocks out the driver to end their shift.

Note: The exact time and location of the clock out is recorded.

Note: Drivers will be marked “Not currently on shift” under their name in the “Activity” tab.

Vehicle Confirmation & Assessment

Confirm Assigned Vehicle

Vehicle Assessment

  1. Complete Safety Check: Review vehicle safety checklist and confirm operation of items and any potential issues.
  2. Fuel & Mileage: Record mileage in the odometer and fuel status as well as any other notes on changes.

Review Completed Trips

Trip Assignment Summary: App provides quick daily trip summary including pickup and dropoff times as well as address locations and passenger details.

Finish Shift Driver Signature Confirmation

Driver Signature Requirement: Signature confirms assessment and clocks out the driver to end their shift.

Note: The exact time and location of the clock out is recorded.

Note: Drivers will be marked “Not currently on shift” under their name in the “Activity” tab.