3.5 Passengers

3.5.1 Adding Passengers

1. Navigate to “Passengers”  Tap the green “Create a Passenger” button on the top right of the navigation.

2. Add Passenger Name

3. Add Passenger Phone Number

4. Toggle Allow SMS Messages: This is used for trip reminder texts.
   
   1. Confirm SMS Consent: By enabling SMS messaging, you confirm that you have obtained the passenger's explicit consent to receive text messages. Please ensure compliance with all applicable laws and regulations before proceeding.

5. Email Address: Used for notifications.

1. Date of Birth: Used for identification verification.

2. Sex

3. Weight

4. Bariatric Toggle

5. Additional notes: visible to drivers

6. Dispatcher Notes: NOT visible to drivers

7. Payment Methods

Note: Text Message Reminders will be sent the night before the scheduled trip and also when the driver is estimated to be 15 minutes from the pickup location.

Note: You can Edit these anytime or Delete a Credential by tapping the “Edit” Pencil icon for any listed Member.

3.5.2 Merge Passengers

1. Passenger Narrow down: Start by narrowing down the duplicate passengers you're searching for by providing the start of the passenger's first, or last name.  

2. Passenger Match fields: Bambi can search for duplicate passengers based on a selection of 3 fields below. Passengers must have at least 2 matches between email, phone, Date of Birth, first and last name in order to merge.

• Passenger First Name
• Passenger Last Name
• Passenger Phone Number
• Passenger Email Address
• Passenger Date of Birth
• Passenger Sex
• Passenger Weight

3. Select Duplicates to Merge: Review the list and Select

Tap “Verify” to complete.