PLEASE remember to 'Save Organizational Settings' by tapping the button at the bottom of the page to save any updates
Navigate to the top right corner of the Bambi Platform and select “Settings” from the dropdown menu after clicking on the accounts username
Fill in Headquarters Location, Dispatch Phone Number and Dispatch SMS (Texting) Number
Tax ID is only required for some exported billing platforms (i.e. Quickbooks) and Logo is utilized for generating invoices for export from Bambi
Avoid Toll Roads and Ferries when building routes for Dispatching (not required)
Choose default settings for signature confirmations
Driver on Pickup: Driver is required to sign every time a passenger is picked up.
Driver on Dropoff: Driver is required to sign every time a passenger is picked up.
Passenger on Pickup: Passenger is required to sign every time a passenger is picked up
Passenger on Dropoff: Passenger is required to sign every time a passenger is picked up
Note: Signatures may be required by payers for invoicing and payment
Choose requirements for Driver to complete vehicle inspections.
Require Inspections Before Assignment: Before a Driver is able to start their shift they are required to complete a vehicle inspection
Require Inspection After Assignment: Before a Driver is able to end their shift they are required to complete a vehicle inspection
Customize the default driver and passenger loading and unloading times in minutes. This allows the automated schedule to build in adequate buffer time to allow for any loading or unloading situation.
Ambulatory Load / Unload: Passenger is able to walk.
Broda Chair Load / Unload: Specialized wheelchair.
Geri Chair Load / Unload: Basic Geriatric chair.
Stretcher Load / Unload: Stretcher Cot.
Wheelchair Load / Unload: Basic wheelchair.
Wheelchair XL Load / Unload: Extra-Large or Bariatric wheelchair
Note: It is recommended to simulate load / unload times for more realistic estimations.
Customize buffer times in minutes so that our AI scheduling system can provide a more realistic dynamic schedule based on your common needs.
Default Pickup Early: Driver shows up early to pickup the passenger.
Default Pickup Late: Driver arrives late to pickup the passenger.
Appointment Pickup Late: Driver is late for pickup.
Will Call Pickup Late: One-Way Trip requests late pickup.
Maintain the same driver for passengers: The driver must always pick up and dropoff individual passengers. Uncheck allows for Bambi to potentially find more optimal schedules where different drivers pickup or dropoff passengers.
Appointment Early Arrival Buffer Times: Customize buffer times in minutes allows the automated schedule to build in adequate buffer time for different pickup situations
Appointment Early Arrival Window: Driver is early for pickup
Transport Type: Select the most common trip type to help optimize your schedule and buffer times based on load/unload settings.
Wheelchair: Basic wheelchair
Wheelchair XL: Extra-Large or Bariatric wheelchair
Stretcher: Stretcher Cot.
Ambulatory: Passenger is able to walk.
Broda Chair: Specialty wheelchair
Geri Chair: Geriatric chair
Service Type:
Trip request portal settings from external organizations. Lead time required before pickup, in minutes
Note: Default 1440 minutes is 24 hours notice
Gives the option for "Dispatcher" users to NOT be able to view the green trip price sums on the Dispatch calendar
Customize the Driver App settings
Maximum upcoming trips shown to drivers: customize the number of trips drivers can view on their upcoming schedule
Change visual customization within the web app.
