Same-day changes, handled in seconds.
Stat orders, a specialist who moves the visit to another city, a participant who is suddenly at a rehab facility instead of home. PACE schedules change all day. Bambi lets dispatch update the trip and re-run the plan in seconds instead of rebuilding the board by hand.
What a flexible schedule looks like.
The day will change. The question is how long each change takes.
Change the address, re-plan
Update a pickup or drop-off and run Run Bambi Run on what is left. It keeps the trip on its driver or moves it to a better one.
Add a stat trip
Drop a new trip on the board mid-day and let the optimizer find the van that can take it.
Cancel the other legs too
Cancel one leg and Bambi asks about the participant's other trips that day, so return legs do not run empty.
Trips you promised stay put
Lock a trip to its driver and Run Bambi Run leaves it alone when it re-plans the rest.
Re-run the plan, not the whole morning.
When a trip changes, update it and run Run Bambi Run on the trips still ahead. It weighs vehicle capacity, travel time and live traffic and tells you whether the trip stays where it is or moves to another van. myPlace Health says those changes take a matter of seconds once they optimize.
Run it on the whole day, or only on the trips, vehicles or drivers you pick.
Keep the trips you have already promised.
Some trips should not move: a participant who always rides with the same driver, or a pickup you have already confirmed. Use trip locking and Run Bambi Run plans around them.
Drag a trip to another driver on the dispatch board when you want to make the call yourself.
Cancellations that do not leave a van rolling.
When a participant will not make it in, cancel the trip with a reason. Bambi checks for the participant's other legs that day, like the ride home, and asks whether to cancel those too, so no van drives to a pickup nobody needs. See cancellations and no-shows.
If the participant has an afternoon appointment that is still on, cancel only the leg that changed. If the participant feels better by noon, uncancel the canceled leg from the Trips page instead of rebooking it.
What mattered most to us wasn’t perfection, it was progress. Seeing consistent improvements and real support made us feel like we finally had a partner.
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Frequently Asked Questions: PACE Same-Day Schedule Changes
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