3.3 Dispatch

3.3.1 Understanding the Schedule Layout

1. Unassigned Trips List Sidebar: On the Left side of the dashboard all unassigned trips are listed. Each unassigned trip has pickup time (Blue), Passenger name, Pickup and Dropoff location, and estimated trip completion time. Any Trip Status and Space Type or custom tags.
   
   • Scroll up and down to view all trips.
   • Filter Trips by Time
   • Search Unassigned Trips
   • Individually Select Trips to Assign or Reject
   • Bulk Select Trips for ‘Run Bambi Run’ or Reject
2. Assignment View: In the Middle of the dashboard all assigned Vehicles and Drivers are laid out in individual columns for their daily schedule.
   
   • Schedule Color Key
     
     1. White area indicates available time for trips on the schedule during an assignment.
     2. Grey area indicates unavailable time outside of their assignment schedule.
   • Filter by Date: View Previous or Future Days
   • Scroll Vertically to view daily schedule hours.
   • Estimated Revenue: Total estimated daily revenue based on pricing and the day’s assignments.
   • Filter by Drivers
   • Edit Assignment by tapping the three dots dropdown on the right corner of the column.
   • UnAssign All Trips by tapping the three dots dropdown on the right corner of the column.
   • Add a Break by tapping the three dots dropdown on the right corner of the column.
   • Trip Assignment Color Key
     
     1. Purple Trips are Will Call
     2. Grey Trips are Completed
     3. Green Trips are On-time
     4. Yellow Trips are Delayed
     5. Red Trips are Canceled
     6. Blue Trips are Assigned
     7. Light Blue Trips are Previously Manually Assigned Trips
        
        1. Note: these are only visible after ‘Run Bambi Run’ before accepting suggested changes.
     8. Purple Trips are ReAssigned
        
        1. Note: these are only visible after ‘Run Bambi Run’ before accepting suggested changes.

‍

3.3.2 Assigning Trips Manually

1. Manual Trip Assignment: Select individual unassigned trip from the Unassigned Trips List Sidebar and Drag & Drop the trip to the designated assignment and time slot for drivers and vehicles.

2. Manual ReAssigning: Drag & Drop unassigned or assigned trips into new time slots for drivers and vehicles on the schedule.

‍

3.3.3 Run Bambi Run - Automated AI Trip Assignment

1. Automated AI Bulk Trip Assignment: Select multiple unassigned trips or “Select All’ from the Unassigned Trips List Sidebar and tap ‘Run Bambi Run’ button at the bottom of the list. Next confirm ‘Assignment Selection’ for drivers and vehicles for that scheduled day by selecting individual assignments or all assignments. ‘Run Bambi Run’ in less than 10 seconds will automatically assign all the trips to optimize routes for that day’s schedule.

• What is Route Optimization?
  
  1. Route optimization is the process of assigning trips and arranging stops in the most efficient way possible. Bambi software factors locations, appointment times, traffic conditions, driver availability and any special requirements to determine the best schedule for your fleet. The goal is to maximize the number of trips completed and also minimize the number of total fleet miles driven.
• Why might some routes appear counterintuitive?
  
  1. While our optimization aims to reduce overall drive time and maximize service capacity, it sometimes creates schedules that are not immediately obvious. For example, a driver may travel out of their usual area if doing so enables another driver to handle more trips or significantly reduce unnecessary deadhead (empty) miles). The bigger-picture outcome is a more efficient fleet-wide schedule even if one individual driver appears to take an “extra” detour.

2. ‘Run Bambi Run’ Schedule Recommendation: Review, ReAssign & Apply: Bambi’s AI Automated Scheduling suggestions will appear quickly and can be reviewed for accuracy and optimization. 

• Review ‘Run Bambi Run’ Trip Assignment Color Key
  
  1. Blue Trips are Assigned (Suggested)
  2. Light Blue Trips are Previously Manually Assigned Trips
     
     1. This is a reference allowing for easy reAssignment back to the original assignment time and driver.
  3. Purple Trips are ReAssigned Manually Assigned Trips (Suggestion). 
• ReAssign Trips: It is easy to reassign by Drag & Drop trips into new spots or add additional ‘New Assignments’ to the schedule.
• Apply or Cancel Schedule: Tap the green ‘Apply’ button Bambi will save the Schedule.

3.3.4 Reassigning Trips Manually

1. Manual ReAssigning: Drag & Drop unassigned or assigned trips into new time slots for drivers and vehicles on the schedule.

3.3.5 Real-time Schedule - Dynamically Managing Dispatch

When the current day and schedule is in progress you can view the real-time schedule as it evolves throughout the day. Since Drivers, Vehicles, and Trips are GPS tracked via the Bambi Driver App each trip will change to match real time status. Trips can be delayed, canceled, added, or completed.

1. Trip Assignment Color Key
   
   • Purple Trips are Will Call
   • Grey Trips are Completed
   • Green Trips are On-time
   • Yellow Trips are Delayed
   • Red Trips are Canceled
   • Blue Trips are Assigned

Note: The Yellow timeline tracks the actual time. 

‍