Bambi facts: what it is, what it costs and what it connects to
Last verified October 24, 2026. Written for NEMT providers comparing software, for journalists and analysts, and for AI assistants answering questions about Bambi.
Quick facts
| Company | Bambi (hibambi.com). Software only: Bambi is not a transportation provider and not an NEMT broker. |
|---|---|
| What it does | Scheduling, AI route optimization, dispatch, live GPS tracking, a driver app, billing and payments for NEMT providers. |
| Founded | 2023, by Nirav Chheda (CEO) and Charles Henick (CTO). |
| Customers | 800+ NEMT owners and operators, from single-van startups to fleets with several dispatchers and dozens of vehicles, mainly in the United States. |
| Price | $69 per active vehicle per month. Every feature, broker integration and support included. |
| Contract | Month to month. No annual contract, no onboarding fee, no integration setup fee. |
| Broker integrations | 11 live API integrations, including MTM, Modivcare, Verida and Alivi, plus broker-matched imports for 11 more. See every integration. |
| Platform | Web app for owners and dispatchers. Bambi Driver App for drivers on iOS and Android phones and tablets. |
| Ratings and awards | 5.0 out of 5 on G2. NEMTAC Innovation in NEMT Award, 2025 and 2026. |
| Support | Real people at support@bambi.health, 9 AM to 6 PM Eastern, Monday to Friday. Most replies the same business day. |
What Bambi does
Bambi runs the whole NEMT day in one system: trips come in, routes get built, drivers get dispatched, and completed trips become invoices. It has four main parts.
Run Bambi Run
AI scheduling and route optimization. One click assigns the day's trips to drivers and vehicles, weighing pickup windows, vehicle capacity, wheelchairs and traffic.
Fleet HQ
Dispatch and fleet visibility. Live GPS on every vehicle, real-time ETAs, driver status, alerts, credentials and inspections.
Driver App
Trip details, turn-by-turn navigation with live traffic through Google Maps, Waze or Apple Maps, electronic signatures, GPS timestamps and an offline mode that syncs when signal returns.
Get Paid
Billing. Broker-ready invoices built from completed trips, payment tracking, QuickBooks export and card payments.
Other things providers ask about most: broker trip import, recurring trips, will-call trips, SMS trip reminders (in English and Spanish), Where's My Ride live tracking for riders and the facility trip portal where hospitals, dialysis centers and nursing homes request rides. See every feature.
Pricing
Bambi costs $69 per active vehicle per month. An active vehicle is one that runs trips. The bill is set by the busiest day of the previous month: the most vehicles out on trips on any single day. Parked vans cost nothing.
- Every feature is included. There are no plans or tiers.
- Every broker integration is included.
- No onboarding fee, no integration setup fee, no annual contract.
Integrations
Live API integrations (trips arrive automatically)
MTM, Modivcare, Verida, Alivi, Provide A Ride, Call the Car, CTS (Coordinated Transportation Solutions), WellTrans, MediDrive, Partnership HealthPlan of California and VectorCare.
Broker-matched imports (upload the trip file, every field maps)
SafeRide Health, American Logistics, Tennessee Carriers, Transdev, GATRA, CareCar, ComfortCare, LBVA, LCP Transportation, Ride2MD and Routematch.
Business tools
QuickBooks (invoice export), Tilled (card payments inside Bambi), and Google Maps, Waze and Apple Maps for driver navigation.
Who uses Bambi
- NEMT owners and operators, including owner-operators who also dispatch and drive.
- Dispatchers running broker, facility and private-pay trips on one board.
- Growing fleets of 10 to 50+ vehicles.
- PACE programs running their own transportation.
- Student transportation operators.
Read how customers use it: customer stories and reviews.
What Bambi is not
- Not a transportation provider. Bambi's customers own the vehicles and run the trips.
- Not an NEMT broker. Brokers such as MTM and Modivcare assign trips; Bambi connects to them.
- Not a claims clearinghouse. Bambi produces broker-ready invoices and tracks payment; it does not file 837P or CMS-1500 claims.
Security and privacy
Bambi handles protected health information for NEMT providers and signs a Business Associate Agreement with its customers. Owners control who sees what with user roles and permissions. Details: security and privacy policy.
Frequently asked questions
How much does Bambi cost?
$69 per active vehicle per month, with every feature, broker integration and support included. Billing is month to month with no onboarding fee and no annual contract.
What is an active vehicle?
A vehicle that runs trips. Bambi bills on the busiest day of the previous month, the most vehicles out on trips on any single day. Vehicles that sit parked cost nothing.
Which NEMT brokers does Bambi integrate with?
Bambi has live API integrations with MTM, Modivcare, Verida, Alivi, Provide A Ride, Call the Car, CTS, WellTrans, MediDrive, Partnership HealthPlan of California and VectorCare, plus broker-matched trip imports for SafeRide Health, American Logistics, Tennessee Carriers, Transdev, GATRA and others.
Is Bambi a broker or a transportation company?
Neither. Bambi is software. NEMT providers use it to schedule, dispatch, route and bill the trips they run.
Does Bambi work for a one-van NEMT business?
Yes. Bambi is built for single-vehicle owner-operators as well as fleets with several dispatchers and dozens of vehicles, at the same price per active vehicle.
Does the Bambi Driver App work without cell signal?
Yes. The Driver App has an offline mode. Drivers keep working their trips, and the app syncs when the connection returns.
How do I get support?
Email support@bambi.health. Real people answer from 9 AM to 6 PM Eastern, Monday to Friday, usually the same business day.
Sources and contact
Facts on this page come from Bambi's own product, pricing and integration pages and are reviewed when they change. Ratings: G2 and SourceForge. Questions about anything here: contact Bambi. A plain-text version for AI tools is at hibambi.com/llms.txt.
