Build the exact report your payer asked for.

A payer wants their format. Your accountant wants different columns. Your lender wants it clean. Custom Reports in Bambi let you pick from 100+ trip data points, rename and reorder the columns, save the template, and export a CSV whenever it's due, instead of deleting the same columns from a giant export every month.

Schedule a Demo

Billing coordinator builds a custom trip report on a laptop while checking a printed spec

What's inside

Every feature in this part of Bambi

Run Bambi Run

Run Bambi Run is Bambi's AI scheduling and routing. One press assigns drivers and optimizes the day's NEMT routes, following the rules you set.

See how it works →

Fleet HQ

Fleet HQ is Bambi's dispatch and fleet view: live GPS, real-time ETAs, driver messaging and performance dashboards in one browser screen.

See how it works →

Get Paid

Get Paid is Bambi's NEMT billing: trip verification, broker-compliant invoices, card payments and invoice tracking through to payment.

See how it works →

Bambi Driver App

The Bambi Driver App puts every trip, turn and signature in one iOS and Android app, with GPS timestamps and offline mode.

See how it works →

NEMT Dispatch Software

Fleet HQ is Bambi's browser-based NEMT dispatch calendar: find any trip by passenger name, clear a driver's column in one click, and reassign on the fly.

See how it works →

NEMT Invoicing

Get Paid adds every unbilled NEMT trip to an invoice in one click, totals it, and sends a PDF with a payment link or a QuickBooks CSV.

See how it works →

Offline Mode

The Bambi Driver App keeps working with no signal, saving status changes and signatures and syncing them with the real tap time when it reconnects.

See how it works →

NEMT Scheduling Software

Bambi pulls in broker and CSV trips, knows which driver is on which vehicle, and Run Bambi Run assigns and routes the day with one press.

See how it works →

Live GPS Vehicle Tracking

Fleet HQ's map shows every active NEMT vehicle in real time from the Driver App, with driver, status, passenger and ETA. No hardware to install.

See how it works →

Trip Pricing Schemes

Pricing schemes in Get Paid hold every NEMT rate and fee, set by payer, space type and service type, so each trip is priced right.

See how it works →

Electronic Signatures

The Bambi Driver App collects driver and passenger signatures at pickup and drop-off, records who signed, and works offline.

See how it works →

Cloud-Based NEMT Software

Bambi is cloud-based NEMT software: Fleet HQ runs in a browser, drivers use the iOS or Android app, and updates ship weekly with nothing to install.

See how it works →

NEMT Route Optimization

Run Bambi Run optimizes NEMT routes around pickup times, vehicle space, driver skills and shifts, with pins that send drivers to the exact entrance.

See how it works →

Where's My Ride Rider Tracking

Bambi texts riders a link to a live map of their vehicle from en route to drop-off. No app to download.

See how it works →

Card Payments and Payment Links

In Get Paid, charge a card through Tilled, send a payment link or refund to the original card, straight from any invoice.

See how it works →

Turn-by-Turn Navigation Handoff

The Bambi Driver App hands each pickup and drop-off to Google Maps, Waze or Apple Maps with one tap.

See how it works →

Easy Setup and Onboarding

Bambi setup is self-serve: fill in sample templates, upload passengers and trips by CSV, add vans and team, then dispatch. Month to month, no onboarding fees.

See how it works →

Real Human Support

Bambi support is real people who know NEMT, from your first walkthrough onward. No support tiers and no upcharges.

See how it works →

SMS Trip Reminders

Bambi texts NEMT riders a booking confirmation, a day-before reminder and a driver-is-close alert, in English or Spanish.

See how it works →

Broker Trip Import

Bambi imports broker trips automatically through live API connections to MTM, Modivcare, Verida and eight more. Other brokers upload the portal's CSV.

See how it works →

QuickBooks Invoice Export

Get Paid exports invoices as a QuickBooks report CSV, one invoice or a date range by payer. It is a one-way export.

See how it works →

Passenger Multi-Loading

Passenger multi-loading groups compatible NEMT trips into one van run, in the stop order you set, only where payers, vehicles and passengers allow it.

See how it works →

Will-Call Trips

Book a return leg as a will-call with no set time. Dispatch or the driver activates it when the rider is ready.

See how it works →

Payer Management

Payers in Bambi let you set signatures, multi-loading, allowed drivers and vehicles, and pickup windows separately for each broker, insurer or facility.

See how it works →

NEMT Fleet Management

Fleet HQ stores each NEMT vehicle's type, seating configurations and overnight address, and Run Bambi Run uses them when it builds the day.

See how it works →

Trip Subscriptions

Trip subscriptions book a passenger's standing NEMT schedule, like dialysis three days a week, four weeks ahead and add a day every night.

See how it works →

Facility Trip Portal

The Facility Trip Portal gives each nursing home, dialysis center or hospital its own login, and every request waits for a dispatcher to accept it.

See how it works →

Odometer Readings

Bambi prompts drivers for odometer readings at En Route, At Pickup or Completed and puts them in your exports and custom reports.

See how it works →

Credential Tracking and Expiration Alerts

Bambi tracks driver and vehicle credentials with expiration dates and alerts you in the app and by email 14 days before one expires.

See how it works →

Add a Trip in Seconds

Bambi's Add a Trip form captures passenger, payer, mobility needs, pickup, drop-off and any wait and return in one pass, ready for Run Bambi Run.

See how it works →

Website Trip Request Form

Bambi's trip request form embeds on your website, can show a price estimate, and sends each request to your team to accept or reject.

See how it works →

Pre-Trip Vehicle Inspections

Bambi can require a driver-signed vehicle inspection in the Driver App before the first trip, after the last, or both. Results land in Fleet HQ.

See how it works →

Trip Price Quotes

Price quotes show an estimated cost on your website trip request form, calculated from the payer pricing you set in Get Paid.

See how it works →

Crew Schedules and Shift Management

Crew schedules pair a driver, a vehicle and an optional attendant to a weekly shift, and Clone Day copies a whole day across a date range.

See how it works →

Driver and Vehicle Matching

Bambi matches each NEMT trip to a van that fits the seating need and a driver qualified for the service level, following passenger and payer rules.

See how it works →

GPS Timestamps

The Bambi Driver App saves the GPS location and time of every status tap and logs when the van came within 300 meters of each stop.

See how it works →

Trip Travel Times and ETAs

Run Bambi Run builds routes from traffic data, your load and unload times per space type, and pickup windows, then texts riders a live ETA.

See how it works →

User Roles and Permissions

Bambi gives every login a user type, from Owner to Facility User, so each person sees only the trips, payers and screens their job requires.

See how it works →

Wait and Return Trips

Wait and return blocks the driver's time with the rider so Run Bambi Run won't book over it, and calculates the actual wait so you can bill it.

See how it works →

Cancellations and No-Shows

Fleet HQ requires a reason on every NEMT cancellation or no-show, checks the passenger's other trip legs, and keeps the record for billing.

See how it works →

Notifications and Alerts

Bambi alerts your team to new website and facility trip requests, credentials 14 days from expiring and subscriptions 7 days out. Emails carry no patient details.

See how it works →

Operations Reports

Bambi reports break trips into organization, driver and payer views with estimated revenue, loaded miles, cancellations and on-time percentage.

See how it works →

Lock Trips to Drivers

Lock a trip to a driver and Run Bambi Run plans the rest of the day around that pairing.

See how it works →

Custom Reports

Custom reports let you pick from 100+ trip data points, rename and reorder columns, save the template and export a CSV.

See how it works →

Passenger Tags and Dispatch Filters

Passenger tags put color-coded flags like Wheelchair right on Fleet HQ trip cards, and dispatch filters show only the trips that need the same handling.

See how it works →

Bulk Trip Actions

Bulk trip actions let you select up to 100 trips and price or cancel them together, or clear a driver's column in one move.

See how it works →

Daily Revenue Estimates

Fleet HQ shows estimated revenue at the top of each driver's column and a fleet total, recalculated the moment you move a trip.

See how it works →

Dispatch Calendar Search and Filter

In Fleet HQ, type part of a passenger's name and the dispatch calendar jumps to that trip while the rest dims. Filters show how many trips they hide.

See how it works →

Overnight Storage Locations

Overnight storage locations tell Fleet HQ where each van starts and ends its day, so first trips and return miles match where it really parks.

See how it works →

Driver Timecards

Bambi tracks driver clock-ins, clock-outs and breaks and exports scheduled versus actual hours as a CSV. It does not calculate pay.

See how it works →

Duplicate Trip Protection

Bambi checks every trip you create, clone, edit or import against your schedule and flags a likely duplicate before it reaches dispatch or billing.

See how it works →

Projected Mileage

Bambi estimates miles on every NEMT trip, uses loaded miles to pick tiered pricing, bills unloaded miles from HQ, and shows each driver's day value up front.

See how it works →

Save the template. Change the dates. Export.

Custom Reports sit under the Reports tab, and every template you save is ready to run again for a new date range.

What's inside Custom Reports.

The report builder for the questions the standard view doesn't answer.

Pick fields one at a time: minutes canceled before pickup, late pickup flag, odometer miles per status, authorization ID, and more.

Reusable templates

Save a report once and re-run it for any date range, so month-end stops starting from scratch.

Custom column names

Rename headers to match what your billing software or a payer's spreadsheet expects to see.

Run Bambi Run column

One field shows whether Run Bambi Run assigned each trip, handy when someone asks who built Tuesday's schedule.

External trip ID filter

Scope a report to specific external trip IDs, like broker trip numbers, to reconcile against an outside system.

Scheduled vs actual times

Put scheduled pickup times next to the actual times drivers tapped each status, plus a late pickup flag.

Bambi allows us to schedule and adjust rides quickly and easily. We can easily communicate internally all the people involved and the special needs of the passengers. We are able to bill and update payment information very easily.

Debi C.

Admin - The Doctor Ride

Bambi allows us to schedule and adjust rides quickly and easily. We can easily communicate internally all the people involved and the special needs of the passengers. We are able to bill and update payment information very easily.

Frequently Asked Questions

Everything you need to know before you start running with Bambi.

No items found.

Ready to Run with Bambi?

Scheduling, dispatch, routing, billing, and reporting, all in one AI-powered platform built for NEMT operators who are done managing chaos and ready to manage growth