Every payer gets its own drivers, signatures, and pickup windows.

A Medicaid broker, a private insurer, and the dialysis center down the street all want different things. Payers in Bambi let you set signatures, multi-loading, allowed drivers and vehicles, and pickup time windows for each one, instead of a wall of sticky notes on the dispatch monitor.

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NEMT owner and a facility manager review payer settings on a laptop at a conference table
What's inside

Every feature in this part of Bambi

Override only what's different. Leave the rest on Organization Default.

Payer settings override your organization defaults only for trips linked to that payer. Anything left on Organization Default keeps your normal rules.

What's inside Payer Management.

The per-payer settings that keep each contract's quirks out of your head and in Bambi.

Sort payers as Broker, Insurance, or Private/Invoice so brokers, private plans, and private-pay facilities stay organized.

Sort payers as Broker, Insurance, or Private/Invoice so brokers, private plans, and private-pay facilities stay organized.

Per-payer signatures

Require driver and passenger signatures for one payer while another simply follows your organization defaults.

Multi-loading rules

Allow or restrict shared trips per payer and pick who it can load with. Leave that list blank and its trips only ride with the same payer.

Allowed drivers and vehicles

Limit a payer's trips to specific drivers or vehicles when that payer only approves certain people or vans.

Pickup time windows

Set how early or late Run Bambi Run can suggest a pickup time for this payer's trips, based on the scheduled time.

Notes and inactive status

Leave notes your dispatchers and admins can see, and mark a payer inactive when the contract ends.

Frequently Asked Questions

Everything you need to know before you start running with Bambi.
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Scheduling, dispatch, routing, billing, and reporting, all in one AI-powered platform built for NEMT operators who are done managing chaos and ready to manage growth
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